Get matched with top ceramic tile pros in Deep Run, NC

"Chris replied to my inquiry very quickly. He was available when we needed the work done. His phone and text communication was excellent. He kept us updated on his arrival time the day of installation. The installation of our self-purchased luxury vinyl plank flooring went quickly and the finished floor looks fabulous. Chris finished it off with quarter round white molding. He took away all the trash and left our sun room clean. Although his quote was higher than the other two quotes we received, his work is well worth the price. Chris is courteous, polite and very professional"

"Justin was very friendly and professional. He did an excellent job. "

"We hired Mr. Handyman to paint our gables and soffitt. The employee was inexperienced. After setting up, she approached me and said she had made a mistake and didn't understand that she was painting the gables. The estimate we accepted stated painting 3 gables and soffitts. She said she needed to re-estimate the work. Eventually, we agreed on a new [much higher price that her boss approved.] She did very little work before she went back to the company van and sat in it. The office manager arrived to say that she was sick and someone else would be coming the next morning to do the agreed upon job. He started the job and my husband went to talk to him. He stated he was only doing the gables per his boss. The boss called immediately and was irate. He insisted the work was only to paint the gables. I told him we had both a written estimate and video recording [of the renegotiation] stating the work to be done. He insisted we pay more. I asked why, we already agreed and he hung up on me. "

"Mr. Ellis was hired to assemble sunroom which he only came out on a Saturday to work on. We thought he was doing ok until we found out he had cut and electric socket in half and never told us, and also left cement all over frame, windows & house from pulling up lenoleum rug he had terribly installed and we told him it was terrible. He agreed and said he would replace it. He went to a carpet store and purchased himself and never came back to install floor. He sent us a text on April 17th and said carpet came in and he would come Saturday morning @ 8am to install the carpet and never showed up or called. My husband called him twice before sending the text with no return call. We sent him a tex on April 26 with no response today. At this point, we do not care for him to return to do nothing else. He left with the carpet not finished, tools to anchor sunroom down, us having to replace socket and light on deck which was also destroyed. Also, one of roof panels he installed in wrong place. Also, the plywood he purchased and installed is already cracking up and needs replacing. Would like to get thhis finished ASAP."

"The team at Elite has provided exceptional service in completing the necessary work in both our bathroom and master bedroom. The guys were very professional and courteous, even suggesting ways to save us money. We were so pleased, that we contacted them again for additional work. Our second work request has been completed as well. The associate also provided very professional and courteous work. Again, making suggestions about the work that needed to be done to better our request and save money. I highly recommend this company and will continue to use them in the future."

"No communication, no show and terrible customer service"

"Everything went super smoothly with this project. I was able to explain what I needed and have the foreman completely understand what I wanted in terms of design. Work was executed very quickly -- took about a week due to some weather. They worked tirelessly from 8am to 4pm every day of the job. I would absolutely hire them again!"