Get matched with top hardwood flooring pros in Cherry Point, NC

"Chris replied to my inquiry very quickly. He was available when we needed the work done. His phone and text communication was excellent. He kept us updated on his arrival time the day of installation. The installation of our self-purchased luxury vinyl plank flooring went quickly and the finished floor looks fabulous. Chris finished it off with quarter round white molding. He took away all the trash and left our sun room clean. Although his quote was higher than the other two quotes we received, his work is well worth the price. Chris is courteous, polite and very professional"

"It went well"

"It was carefully thought out and had to be completely taken down to the original pipes and plumbing in a bathroom 65 years old. The bathroom did not meet requirements or even the parts required now, so everything had to be measured and fitted with updated materials. Added to that, the house was not grounded electrically. All new breakers had to be installed with GFI connections. A window in the shower wall was removed, and the wall and vinyl siding removed and replaced. Insulation was installed in the attic, with new light fixtures, fan, and heater in the ceiling of the shower/tub. All of the very old ceramic tile had to be removed from very old flooring, and old crumbling wall tiles throughout the bathroom. The bathroom was originally 2 small rooms with 2 sinks and 2 toilets. It’s now a whole nice-size bathroom, with one toilet, a double sink, a linen closet, and storage space. The walls between had to be removed, and 4 doors removed. This was a huge time-consuming job, and Mr McGilliad did every step, communicating with me to ensure that I approved of changes made. My new bathroom is beautiful. I would love to have him back when I need anything done with care and experience and kindness again!"

"Will and Sarah McWilliams are con artists who take advantage of their clients, quote low to get the job then whine how they should have charged more, can't pay for employees labor (his brothers) left huge holes where fill dirt should have been placed around fencing, put their tools on my materials purchases, destroy property with their carelessness (broke $100 decorative plate, storm door closure) then quit before job is completed after paying over double their quoted price...more no shows than actual show ups, dumped debris in woods behind house which is my property. Took over 8 weeks and job still not completed have to hire another contractor to finish jobs...took all materials purchased so I have to rebuy...fencing not stretched properly not even on top posts not dug in properly"

"I signed a contract with this one man company for a 5 figure bathroom remodel on March 17, 2018. He promised it would be a two to four week job. He also told me he had established "crews" that were the best in the business. When the job finally started after two delays the first two sub contractors showed up and quit before starting because of a dispute they had with him over "money". When I contacted the subs and asked them to return they told me they would be happy to if I could work with them directly but that they would never work with him again. I knew I was in trouble at that point. When he found new subs off of craigslist or Facebook marketplace (not what we agreed to) they finally got most of the job done in about 2 months. But they installed the tile backer board incorrectly and the grout kept breaking up. They came back and took out tile and screwed in the backer board but he had ordered the wrong tile so it did not match the rest of the floor. He has now delivered the wrong tile three times. He will go weeks without returning phone calls and his voice mail box is always full. He will not respond to text messages. His main counter top fabricator has refused to do further work for him but they did do a great job for me. I have been trying to get my defective tile replaced for six months. He has promised time and again to come do it but always has an excuse. A month long custody battle had him "at court" every day causing one delay. Then he left for Disney World and promised to be here to fix it on the Monday he returned. Have not heard from him for two weeks after calling and texting every day. There has been excuses and broken promises for six months. This is a classic "dog ate my homework" situation. Someone else is always to blame. Subsequent to hiring him and during the course of the job he bragged to me and his subcontractors one day that he had a run in with some local policemen over a custody issue and he showed us the altercation on the internet. He is very proud of it. I have attached a link so you can view for yourself and form your own opinion. youtube.com/watch?v=8bHk… Personally, had I seen this before signing the contract, I would have never done so. Seeing this, I decided to see if he had anything else on the internet. I subsequently found this link. givesendgo.com/GFQM In this link he posts that he is homeless and living out of his car and is asking for donations to his business through this religious website. He is a one man operation operating out of his car and has no office. He asked for half of the contract amount up front. Had I known he had posted that he was living in his car I would have never done that. He will promise 24-7 service and will promise to be onsite for the job but that was not our experience. During the tile installation I had someone there for two days who did not speak English and when mistakes were made I had no way to communicate so it just had to be done over correctly the next day. He was also supposed to replace three table tops with the left over material from my counter tops as I purchased an entire sheet. He later told me his fabricator mistakenly threw it away. I contacted the fabricator who told me that was not the case. I used this fabricator for counter tops before and know them to be honest and reliable. You will seen in another review he did the same thing to another customer and blamed the same fabricator. I told Travis I would not post negative reviews if he would just complete the job as promised. It's almost 8 months later and I still have an uncompleted job with faulty workmanship that has to be redone. He is nowhere to be found. I just hope this helps others make an informed decision."