Get matched with top deck repair pros in Chadbourn, NC

"I have to say that Boyce and his crew were amazing from the very beginning until the finish. All the other contractors I had come out asked me what I wanted to do and Boyce assessed the situation with my deck and told me what we needed to do. I had two other contractors from angis list out and neither even considered these things that needed to be addressed. Once we discussed all estimates and contractors Boyce and Gault services was the one to go with. Now that the project is complete we couldn’t be more satisfied with the work they did. I can honestly tell you that not one contractor would have done remotely close To what they did. It is an amazing job and we are extremely happy!"

"Needed fencing installed to keep groundhogs from taking up residence under our deck. Brady came up with a creative and complete solution that made sure the varmints were out and would not return. Would use again."

StogieCraft LLC. is a veteran-owned construction and land services company specializing in fencing, excavation, and structural construction. Built on the principle of "Built for legacy, crafted by excellence," the company focuses on delivering durable, high-quality work designed to stand the test of time.

"Glenn is an extremely professional, friendly, and reasonable man and Coast to Coast is the only company I will use in the future for any interior/exterior painting.  His quote to paint the entire 2400sqft 2-story house and a large deck (approx 8x35) was $4650 which I found to be quite reasonable.  I had received 2 quotes about 18 months prior that were $1000-$1500 higher.  Glenn requested that I find a professional carpenter to fix the rotten spots (which he assessed while pressure washing) prior to beginning painting.  After having 3 different carpenters come out, none were willing to do it due to the danger and inaccessibility of the spots.  Glenn then fixed those spots for $1000 which again I thought was quite reasonable based on their location.  His crew hand-painted 2 coats on our hardy-plank home and 2 coats of stain on our cedar trim.  They did an OUTSTANDING job caulking everything which the house was in dire need of after not having been painted in 16 years.  The house looks great and the attention to detail was very impressive, I haven't seen any imperfections yet.  Glenn exceeded my expectations.
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"After the repair was done I noticed a leak in my bathroom ceiling where one of the roof vents were replaced. I called the Subcontractor Brian on a Saturday morning. The weather was cold and raining. He was at my house within the hour up on the roof and fixed the leak. I havent had any leaks since. I would hire Brain the Subcontractor again."

"I liked that CJ was thorough. He made sure to let me know what was going on, while I was on vacation and he was completing the deck for my husband as a surprise for Fathers day. He called, sent me a text messages and was great at keeping me informed. Before I left to have him do the work, I had some concerns with some steps that were build from the previous owners. They were not attached or supported very well. He did a great job at reinforcing those steps; there are no so many cross beams and support that those steps are not going anywhere and do not even move at all either. He did most of the work by himself, but had a crew out depending on the day. They came out early and stayed out working until the evening. He and his crew were great, polite and respectful to my home. He worked with me on pricing and found the best product for what we were looking for. My husband was extremely surprised and we have been using the deck ever since."

"Done me a great job! Showed-up when they said they would. Worked hard. Did a good job cleaning up after they were finished. Highly recommend John & his team."

"Very knowledgeable and professional owner estimated our remodeling job. Company was  responsive, but pricing was comparatively too high. I will call on this company for new/repair jobs in the future, if needed, because I had a  very good impression of their ability to deliver a high quality product.
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"It went well but took them a couple of weeks to come out."

"I contacted three different providers to give quotes on adding a 12'x16' deck extension to the existing deck. This would be about 1.5 feet off the ground and covering an existing concrete slab. Craftsman contacted me and scheduled Kevin H. to come out to perform the estimate and he did so on 08-Jun-2015. Kevin's demeanor was professional and he seemed knowledgeable and focused on providing what I wanted. We received the estimate from him 3 days later for $3300-$4000 labor and $750 materials. We were told at that time that scheduling was 1-2 weeks out. While Craftsman was the highest bid, we decided to go with them because they seemed knowledgeable and slightly more "polished" than the other potential contractors, and one of the important factors for us was that they could start work in 1-2 weeks as we were eager to get the deck finished so we could do some other projects around the deck. 
On 14-Jun-2015 we sent the email accepting the proposal and on 15-Jun-2015 Kevin confirmed receipt and stated Laura would send over the contract to sign and schedule us. He re-affirmed that we were 1-2 weeks out on the schedule. Later that day, I received a follow-up email from Kevin informing me that the engineering plan they would work from is my responsibility and provided me with the name of an engineer and told me I will pay the engineer directly. This was the first time that I was told I had to separately contract, schedule, and pay for additional services outside of the bid. I was told at this time we would hold off on the contract until the engineer came out and provided a more concrete plan so the contract could be more accurate. I was assured at that time that we would keep our place in schedule so we didn't go to the end of the line. We weren't happy with this development but moved forward. 
I contacted the engineer (which I am not sure that was needed for such a small deck project) and he agreed to come to the house and meet me on 16-Jun-2015. He arrived on time and gathered the information for the engineer plan. He indicated that the plan would be to me on 18-Jun-2015. When I didn't receive it by 22-Jun-2015 I contacted him and he said he was finishing it up and would send that day. I later that day received an invoice and was told that I couldn't have the sealed plan until I paid the invoice. I paid the $210 and on 23-Jun-2015 finally had an engineer plan which was shared with Kevin. 
Finally on 01-Jul-2015 I received a contract to sign. The contract included $3,358 in labor and an estimated materials of $850 (a minor increase of $100, but certainly acceptable as the first was done without the engineering plan). It is worth noting that one of the reasons I went with this highest bid was because of their scheduling estimates which were to begin work within 1-2 weeks. At this point we are at 2 weeks + 2 days.
Kevin confirmed some information and informed me that he would order materials and have them delivered to the house and that work would begin on Wednesday, 08-Jul-2015. I scheduled to be home from work that day. On Tuesday I was informed that they were running long on another job and wouldn't start until Thursday. On Wednesday I was informed that the materials couldn't be delivered until Friday, so work wouldn't begin until Monday, 13-Jul-2015. We are now beginning work 2 days shy of 4 weeks after accepting the bid, nearly double the time we were told when we chose them over the others.
On 13-Jul-2015, two sub-contractors arrived to begin work, Mike and Steve. They worked through the day and realized they needed a few more materials than were ordered. They came back and worked the next two days and we had the basic work complete. They had another job to do on Thursday, which was fine and then worked again on Friday and ordered more composite as there wasn't enough to complete. They worked again on Monday for a bit and then came back on Tuesday once additional trim was received. The composite was completed on Wednesday morning. 
At some point about half way through the work, I was informed that the materials were going to cost more than estimated. It wasn't a 20% overrun like I would expect. The materials were completely mis-estimated and instead of the $850 that was in the contract, materials were going to run over $2000. At first it was presented to me as though I misread the contract and that these costs were in there, just not spelled out as clearly as they should have been. When I stated this wasn't so and asked that I be shown where in the contract, it was acquiesced that Kevin had simply "messed up" in creating the initial estimate. He stated that this was only the second deck he had done an estimate for, which was a surprise given that during the bid process we were led to believe there was decades of experience going into this process. 
So, on 22-Jul-2015, we had a finished extension to our deck. The final bill was $5663.00, which included $2175 in materials vs. the $850 we agreed to when we signed the contract. We paid Kevin and the transaction was complete. It was another 5 days before the 'bagster' service picked up the bag on our lawn that had all the trash and scrap materials. An unfortunate note on this is that instead of putting this bag on the driveway, where there was ample space to do so, they put it on the grass. several weeks of that bag on grass ended up that my front yard now has a 5'x8' spot of "dead" in the middle of it. That was poor planning on the part of whomever decided that would be where that bag was placed (picture of the dead spot below as well).
I thing or two that I want to note on this review. I tried to give an honest account of how it went. It isn't an indictment of the people involved. Kevin was extremely nice and professional and he was apologetic for the errors in estimating the materials and the delays. Mike and Steve, the guys doing the actual work, were outstanding, professional and did a GREAT job on the deck. We couldn't be happier with the final product (pictures below).
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