Founded 2003 • With Angi since May 2012
Business Highlights
Family Owned & Operated
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
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Verified Reviews
Showing 1-24 of 24 reviews
Sonny P.
07/10/2020
Great experience from start to end - bidding process, learning metal roof features, scheduling of work, work performed and then close of job. BCI was able to give us a competitive quote to install a standing seam metal roof; Confidence in money deposited for work to be done; Understanding of the advantages of metal; Scheduling was successful dependent on weather and COVID; Installing of roofing was done about a week; Cleanup of area daily was good to end of job cleanup. Crew was friendly and responsive. Was able to perform visual inspections personally. Will update as time progresses on any future issues and followup by BCI addressing those issues. Right now all looks good. Amount spent for new roof - $28K
Description of Work
Installation of a Standing Seam Metal roof
Category
decks, roofing
Service Provider Response
Thank you for leaving us a review here on AngiesList. It was a pleasure working with you as well. We are always here if you ever need us! Thank you again for these kind wordsRuss S.
10/17/2019
Ernest H.
10/16/2019
Robin C.
10/16/2019
Jason R.
10/16/2019
BCI Roofing installed a new metal roof on our home. The job was done on time and at a great deal. They cleaned up during the installation and after the job was completed. I would highly recommend BCI for anyone looking for a great roof at a fair price.
Description of Work
New Metal Roof
Category
roofing, metal restoration
Service Provider Response
Thank you [Member Name Removed] for your review and your business!Libby K.
10/16/2019
A small area of our roof was leaking so we called BCI. The owner Mark Bailey came out and looked at our issue and quoted us on a repair. The price was well within our budget and the work was done professionally. Quality work at a great price! When looking for a professional roofer, we highly recommend BCI roofing.
Description of Work
Roof leaking needed repairs
Category
gutter repair, roofing
Service Provider Response
Thank you for your great review. We greatly appreciate it!Lance B.
03/19/2019
I filled out a form on their website online asking for a quote for a metal roof. Over the next two days I was inundated with calls, texts and emails from guys either being vague about how they got my contact info or ALL saying they were from BCI roofing. It was super creepy and I told them all to take a hike. Apparently this company sells your contact info right away to a bunch of subcontractors.
Description of Work
Quote for a Metal Roof
Category
roofing
Service Provider Response
We are sorry for your inconvenience. BCI roofing representatives make sure we call everyone back, and if the ball is dropped, we will pick it up and make it right.Kim C.
06/19/2017
BCI was a pleasure to work with. Very professional, high quality work, and reasonably priced. They did what they said they would do with no issues or hidden charges. Would highly recommend and use again in the future!
Description of Work
Construction
Category
decks
Service Provider Response
Thank you for your A rating [Member Name Removed]. BCI strives for perfection, quality, and punctuality. Look forward to hearing from you again.mike M.
12/18/2016
contacted thru sears home improvement .crew came to do the work it started to rain they first went to set in work truck ,then got out to trap roof. Well the trap had holes in it long story short lost two rooms .one ceiling fell in carpet ruin furniture etc. and walls . didn't want to put in insurance claim .had a rag tag crew come in (husband and wife and 12 year old son ) plus others .didn't let anything dry out just put up insulation over wet wood. very bad work then
Description of Work
didn't have insurance coverage to cover all the damage. Ended up in law suit. Had about 50,000.00 in damages .Marks a slick talker real nice web site .but not a good professional in my contacted thru sears home improvement .crew came to do the work it started to rain they first went to set in work truck ,then got out to trap roof. Well the trap had holes in it long story short lost two rooms .one ceiling fell in carpet ruin furniture etc. and walls . didn't want to put in insurance claim .had a rag tag crew come in (husband and wife and 12 year old son ) plus others .didn't let anything dry out just put up insulation over wet wood. very bad work then opinion
Category
roofing
Service Provider Response
Sorry for your inconvenience. To set the record straight, there was not a drop of rain in sight from the weather forecast for that day or the next three days. Unfortunately, a storm popped up late afternoon and we had just enough time to tarp the rafters. The rain came down so heavy and fast that the tarp started ponding water and eventually fell through. The reason the roof had not been sheathed was because Mr. Mosco had decided he wanted to get some insulation and was late in returning. After all is said and done, we did completely repair everything.Ron N.
10/16/2016
AMAZING PEACE OF MIND BCI completed the installation of the standing-seam metal roof and gutters on the Monday before Hurricane Matthew blew into town and what an amazing peace of mind we had through the storm. Having watched the installation and the meticulousness the crew used to attach the metal to the roof sheathing I had NO worries about any of it coming off. We had quotes from multiple metal roof installers and BCI was the most attentive to and patient with our multiple questions, before, during and after the installation. Whether it was the owners of the business, the lead installer or the gutter installer, all made time to answer questions, address concerns, etc. We had initially been told the install would take a week for the roof and two days for the gutters. The roof took a little longer due to uncooperative weather, etc. but the gutters went on in a matter of hours. One of the concerns we had prior to deciding on BCI was whether a standing-seam metal roof could be installed without removing or damaging large portions of siding as we’re in the process of swapping out cedar siding for cement-board siding. We have two dormers and a chimney already covered in cement-board siding with PVC corner boards and the installation crew was able to cut the cement-board and PVC and install the flashing under/behind with only a few minor cosmetic issues. In the two spots where it was necessary to remove the cedar siding we hadn’t gotten around to replacing yet, the crew removed the siding, installed the roof and flashing and re-installed the cedar with no issues. The other concern we had was how “complicated” our roof is, with multiple pitches (including very steep), valleys, dormers, the chimney, a skylight, etc. BCI took the job on without blinking and provided a fantastic final product. The metal roof panels lock together with the transitions at pitch changes and in valleys to create water-tight and wind-resistant system. We’ve since had many positive comments about the roof, both from neighbors and family to whom we’ve shown pictures. We are absolutely pleased with our new roof and would gladly (have already done so in fact) recommend anyone consider BCI first when thinking about installing a metal roof. Would also recommend the standing-seam roof. It’s probably a little more expensive than other metal roofs, but between the appearance (no rows of exposed screw heads), the thickness/durability of the material (NOT “tin”) and the way the standing-seams and various transitions lock together, we think it’s the better value overall.
Description of Work
Removed old shingle roof, gutters and downspouts and replaced with metal standing-sea roof, 6" gutters with leaf guards and downspouts
Category
gutter repair, roofing
Service Provider Response
Thank you [Member Name Removed] for your business and your positive review. We look forward to working together again in the future.LOUIS D.
10/29/2015
Richard M.
06/22/2015
unknown
Description of Work
Never called me to provide an estimate.
Category
roofing
Service Provider Response
[Member Name Removed], we are sorry to hear you never got a call from us. We strive very hard to return every call and answer all our inquires in a timely manner. Please contact us and I will personally give you a call myself and make sure you are given an amazing quote. We would greatly appreciate your business.Katherine D.
02/10/2015
We really liked working with BCI Metal Roofing. The staff was courteous and they worked fast, even though we had some rain delays (that came along all of a sudden!). They cleaned up any mess and the only thing left was our new roof! Our roof is gorgeous, we get so many compliments on it. We also hired them again to roof our porch addition. That was done in a day!
Description of Work
BCI Metal Roofing replaced our old shingle roof with a gorgeous metal roof.
Category
roofing
Service Provider Response
Thank you [Member Name Removed] for your kind words. We are proud to have you in the BCI family! Please feel free to call if you need anything!!!!Douglas G.
08/28/2014
unknown
Description of Work
Install standing seam metal roof over shingles. Advantage-Lok II 26ga steel with lifetime material and installation warranties. The crew did an outstanding job, no problems. The whole process was a pleasant experience, great people to work with.
Category
roofing
Service Provider Response
Thank you [Removed Member Name] ! We surely appreciate your business. Please call if you ever need anything. Thanks again!William K.
08/19/2014
Mark of BCI Metal Roofing was nice and was quick to respond to our inquiries. His workers arrived on time, were fast and hardworking, and the job was completed within a few days. The crew did a great job of cleaning up debris resulting from the work. When we discovered a leak between the chimney and the new metal roof during a heavy downpour, Mark addressed the problem immediately and sent his crew to make repairs. Another problem with the initial work was also addressed quickly and to our satisfaction. We really like the look of the new silver galvalume roof.
Description of Work
Replaced the asphalt shingle roof with a metal roof.
Category
roofing
Service Provider Response
It was great meeting you as well [Member Name Removed]. Anytime you ever need anything or have any issues, please give me a call and we are there! Thanks again.Michael M.
06/15/2014
This is going to sound like I was paid to say this but I was not. These guys were amazing. I teach so I was unable to meet with them during the day. Mark took the time to come after hours to meet with me about the job. Actually 3 times. He was prompt and knowledgeable. I had researched how to install a metal roofing system on the internet so I knew what needed to be done per the mfg. He was prompt with his quote. His start date was as promised. The installers were incredible. They were here on time for 3 days including Sat. I arrive home the first day to find the shingles removed on one side of the house. The flowers, shrubs, and grass looked like they had not even been there. They cleaned up the yard each day before they left. Everything was installed as promised. I know you are thinking there had to be something we didn't like. I honestly cannot think of anything to complain about. I would highly recommend them to anyone looking to have a metal roofing system installed. Thanks Mark! A shout out to the 3 men on the work crew. They were quiet and professional as well. Mike Minga White Oak, North Carolina
Description of Work
Replaced asphalt shingles with metal roofing.
Category
roofing
Service Provider Response
Thank you Mike. It was a pleasure working with you as well!!!Patricia W.
12/02/2013
My parents had their roof done by them, and have no problems with the work, so we had them do our roof as well, and are pleased with the service. He calls to let you know when they're coming, they clean up when they are done, and are very contentious. They stay on the job until it’s done, and no one bothers you. They do the job perfectly, and then they clean up and are gone. You couldn't ask for a better roofer. They are the perfect roofers for the elderly, picky people, and anyone in general. I would highly recommend them.
Description of Work
I hired them to take off my old roof and put on a metal roof.
Category
roofing
Service Provider Response
Thank you very much!! We enjoyed installing both roofing systems as well as meeting you, your husband and your parents. We hope you enjoy your metal roofs for a very long time.Milton & Susan W.
08/25/2013
Excellent service from beginning to completion. Services delivered as contracted on home without issue. Professional, friendly, competent, caring and honest!
Description of Work
Prior metal roofing was removed, roofing peak elevated and new metal roofing installed.
Category
roofing
Service Provider Response
We are not only glad to have been able to help with the metal roofing system, but we look forward to seeing both of you soon. Hope all is well!! Thanks for your comments!!Thomas J.
08/02/2013
I can confidently recommend BCI Metal Roofing to anyone seeking to add a metal roof to their home or business. This company offers a wide selection of metal roof styles and colors to suit every need. Materials were delivered on time and the installation process commenced shortly thereafter. Tearoff of the old roofing material and installation of the metal roof was carried out in a meticulous manner with absolutely no wasted time by any of the crew members. Site cleanup was an ongoing process throughout the life of the project. None of the packaging materials and other trash generated by the work was allowed to accumulate to be blown by the wind onto neighboring properties or to clutter up my own property. Upon conclusion of the project, the crew left no sign they were ever here except for the new roof. I found that company representatives were quite responsive and punctual in dealing with me.
Description of Work
Replace my shingle-type roof with a metal roof.
Category
roofing
Service Provider Response
Thank you!! It's always nice to hear about the crew, but hearing good things about the representatives tells us we are covering all the bases from A to Z. We appreciate your feedback and thank you for your business.Sara G.
06/27/2013
We had 3 different companies come out and give us estimates on metal roofs. BMI was the middle priced bid but they had the best presentation and explanation of the benefits of metal roofing. They explained the process involved in installing the metal roof. The installation team brought the wrong color metal roofing. The error was caught before installation began. The next morning, the correct color was on site and installation began. Installation was completed in 1 day. Over a year later, we still love our BCI Metal Roof! We have had no problems and have seen a drop in our electric bill of about $100 per month since its installation.
Description of Work
Installed a metal roof on our house.
Category
roofing
Service Provider Response
Thank you for considering BCI and we were happy to install another energy saving metal roofing system in Fayetteville. We encourage all homeowners that are in need of a new roof to LEAN toward going GREEN!! These systems we install, not only help with energy savings, but contribute to a safer environment.Robert W.
05/01/2013
The crew was extremely efficient, courteous and careful of their surroundings. The work was performed in very workmanlike manner, from the care they took to avoid damaging anything (siding, schrubbery, lawn ornaments, fences and gates) to the excellent results of their clean-up at the end of every day. The crew's work was excellent in all respects. They were was on the site promptly each morning and worked without breaks all day except for a one hour lunch. The owner was also our estimator and salesman. He was prompt, courteous, very patient with all our quesions, and seemed willing to do whatever necessary to ensure we were satisfied with the end results. He did provide, on request, a "paid in full" invoice for the materials provided for the job and a copy of the manufacturer's warranty. I highly recommend this contractor. Of all the ones we interviewed in making the decision to replace shingles with a standing seam metal roof, this was the only one who was direct and honest about the materials he used and their application. BCI's completed price was onyl slightly higher than the cost of architectural shingles would have been and was about half of the total cost from two other local contractors who offered only 28 gauge materials (thinner than the 26 gauge we have now).
Description of Work
BCI removed the gutters and downspouts, old asphalt shingles and underlayment. They replaced plywood sheathing in four spots and then put down new synthetic underlayment. New, 26 gauge painted galvalume standing seam panels were installed, including all necessary transitions, valleys, J-channel, side and end wall terminations, ridge cap and eaves - using 1" pancake head screws and adhesives and caulking as required. New gutters and downspouts will be installed by others.
Category
roofing
Service Provider Response
Thank you for your comments. It is always nice to hear good things about the guys on the job. We have worked hard over the years to perfect the installation process and implement new and innovative ideas to better our systems and the manner in we they are installed. Hearing customer comments like this is such a bonus!!Andrew B.
03/20/2013
Extremely well.
Description of Work
Mr. Bailey arrived on time to hear what we had in mind and give us an estimate. After getting two other estimates BCI was our choice. The work started on time and was completed on time. Installation quality was excellent. Cleanup was very good. I would recommend BCI Metal Roofing to anyone considering the type of installation done on our home. The job required tearing off the existing shingle roofing and hauling them away. Preparing the surface for the under layment. Installing the metal roofing. And cleanup Every step of the job was done in a very professional manner.
Category
roofing
Service Provider Response
We at BCI appreciate the feed back from each customers experience with us. This is the type of information that needs to be passed on to each and every home owner thinking of starting an improvement project or repairs. Few and far between are contractors out there at this day and age who say what they do and do what they say. We are trying to bring back the comforting and reassuring feeling from days gone by where you could shake someones hand, look them in the eyes and just have that feeling of trust that they have your best interests at heart. We're doing this one job at a time and would be happy to help assist with your project as we did with [member name removed]. Thanks to all who have even considered BCI.Sara G.
05/18/2012
I went with them because I was comfortable with what they were promising and their warranty. It only took them a day to put the roof on. They did a good job. Everything was in good order. The roof that they put on doesn't hold the heat like an asphalt roof does. I can already tell the difference.
Description of Work
I had a new metal roof put on.
Category
roofing
Service Provider Response
Thank you for your business and remember to call for any questions or concerns in the future!!Phone
Address
4711 Heatherton Pl
Charlotte, NC 28270
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