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Carpet Cleaning questions, answered by experts

Virtually any material in your basement can absorb and hold onto musty odors, including building materials like wood framing, insulation, drywall, and flooring, as well as cloth furniture, clothes, area rugs, cardboard boxes in storage, and more. If you’re looking to get rid of the musty smell in your basement, it’s a good idea to remove or replace these items and address the underlying moisture issue for the fastest results.

There are a few cleaning products that you should never use on carpets because you may accidentally ruin them. Do not use bleach, dish soap, laundry detergent, and abrasive cleaners on carpet. For more guidance on products to avoid, consult a local carpet cleaning company for expert advice.

No, you cannot steam-clean a silk rug. While steamers are a staple for cleaning area rugs, specifically oriental, the same doesn’t apply to silk rugs. The heat from a steamer can seriously damage its fibers. And since you probably don’t want to replace your stunning rug, it’s best to stay safe and keep steamers away from it.

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

Patching your carpet in damaged areas or using an industry-grade cleaner on urine spots can help remove stains and scents from your carpet. If odors linger, leave baking soda on the area overnight (dry), then vacuum it up in the morning.

The Boone, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.