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Carpet Cleaning questions, answered by experts

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

The best solution to clean a suede couch is using 4 cups of warm water to ¼ cup of dishwashing liquid. Always test your solution on a small hidden area first to confirm it won’t cause further damage.

To get urine smell out of a fabric couch, mix equal parts water and white vinegar. Gently dab the solution on the affected spot and let it sit for a few minutes, then blot it dry. For stubborn smells, especially if your pet likes to pee in the same spot, it’s a good idea to hire a professional cleaner versus choosing the DIY route. A pro can use an upholstery steam cleaner to get the dried urine smell out of the fabric.

You can expect your carpet protection to last about six months to two years. It will last longer in low-traffic areas (compared to busy areas, where your carpet experiences more wear and tear). Once the protector wears off, you’ll need to call your carpet contractor to reapply the stain protection treatment and revive your carpet

Yes, hydrogen peroxide is another substance that can help dissolve the ink and lift it from your carpet’s fibers. However, it might also strip the dye from your carpet, so be sure to test an inconspicuous area first.

The Boone, NC homeowners’ guide to carpet cleaning services

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