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Carpet Cleaning questions, answered by experts

You should always use hot water to clean your carpets. The heat will help lift dirt and stains as you work over them with your carpet cleaner. Before you fill your tank, allow your faucet to run until you’re sure the water is hot and ready to go.

If your upholstery has a funky odor or you want to make your couch smell fresh, sprinkle some baking soda on the piece for 30 minutes up to an hour and then use the vacuum to remove the baking soda. If it’s still smelling funky, you may need to hire a professional cleaning service for a deeper clean.

If your carpet is 15 years old and has yet to be cleaned regularly (every year or two), then you may need to replace the carpet. Wear patterns, stains, and dirt that has filtered into the carpet may not come out if it isn’t maintained properly. However, a professional carpet cleaner will test clean a small area or room to see if cleaning will give your carpet another couple of years of life. Otherwise, your best option may be to replace the carpet.

Yes, you can use upholstery cleaners on most couches. It’s always best to consult the manual and your couch's laundry instructions so you know you’re using it right and not causing any damage.

Typically, you should avoid using a traditional carpet cleaner on Oriental rugs because the chemical makeup of carpet cleaners can damage the rug’s natural fibers. You can, however, opt for a neutral pH cleaner, which can do a decent job of cleaning the carpet without damaging it. Always test whatever cleaning solution you use on a small, hidden spot of your rug first. That way, if any damage occurs, it doesn’t totally ruin your rug.

The Boone, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.