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Carpet Cleaning questions, answered by experts

Use similar methods to get old stains out of couches as you would new ones. Determine the appropriate cleaning solution based on the tag. However, you may need to let the cleaner sit longer than you would with a new stain or make several passes at the stain. Contact a professional upholstery cleaner for guidance if the stain does not budge.

Carpets do best with non-abrasive cleaning solutions either purchased at the store or made at home. You can apply solutions of salt, water, vinegar, or baking soda to your carpet or choose a carpet-safe cleaner. Never mix the two. In between deep cleans, vacuuming twice a week should do the trick for a clean carpet.

Regular vacuuming, deep cleaning, and prompt stain removal help maintain appearance and durability.

Many household items neutralize the smell of urine, including fabric sprays and baking soda, a great odor absorber. Or try combining baking soda and hydrogen peroxide to cut through the smell. If these items don’t work to completely remove the smell of pet urine, try an enzymatic cleaner, which works to break down organic matter such as urine, and is readily available at most pet stores.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive and unstable gas that effectively neutralizes smoke odors through a process called oxidation. It 'donates' its extra oxygen molecule to the organic compounds causing the smell, altering their structure and eliminating the odor, with oxygen being the primary byproduct. This method can be effective on building materials and furniture. However, because improper use of an ozone generator can be dangerous to your health, this treatment is best left to a professional.

The Boone, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.