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Carpet Cleaning questions, answered by experts

Cleaning floors is a relatively easy DIY job, but paying for a professional cleaning service is worthwhile if you don’t have the time to dedicate to cleaning or if you have particularly dirty floors, deep-set stains, or wooden floors that you might damage during the cleaning process. A professional house cleaner will have the tools and experience necessary to remove dirt, pet hair, debris, and even stains and discoloration from your floors without damaging them. The service is also relatively affordable, making it a great investment if you don’t have the time or tools to do it yourself.

Typically, you should avoid using a traditional carpet cleaner on Oriental rugs because the chemical makeup of carpet cleaners can damage the rug’s natural fibers. You can, however, opt for a neutral pH cleaner, which can do a decent job of cleaning the carpet without damaging it. Always test whatever cleaning solution you use on a small, hidden spot of your rug first. That way, if any damage occurs, it doesn’t totally ruin your rug.

Yes, vinegar can remove poop stains. How long the poop sits on your carpet will determine how many rounds of solution you’ll need and the length per round. One round should be enough if you’re dealing with a fresh stain, but more stubborn stains might require longer rounds. If you prefer a more effective way to remove dog poop, consider an enzyme cleaner that can break down both stains and odor. 

No, house cleaners or cleaning services do not need to be certified or licensed. Each state has its own requirements for licensing and certifications for companies, but most states don't require any special training to clean a home. Be sure to check our state licensing tool to review the local guidelines for house cleaners and cleaning services.

Yes, using appropriate techniques and solutions for material-specific care.

The Boone, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.