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Carpet Cleaning questions, answered by experts

If you’re renting a carpet cleaning machine, the company should clean and sanitize it in between uses. If you’re concerned about cleanliness, you can ask the company about their process before you commit to renting the machine. 

No, house cleaners or cleaning services do not need to be certified or licensed. Each state has its own requirements for licensing and certifications for companies, but most states don't require any special training to clean a home. Be sure to check our state licensing tool to review the local guidelines for house cleaners and cleaning services.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

The best way to fix carpet matting is to start by vacuuming thoroughly in multiple directions to lift the flattened fibers. For more stubborn spots, apply moisture with an ice cube or steam, then fluff the carpet using a spoon, comb, or carpet brush. A blow dryer or warm iron over a damp towel can also help restore the carpet’s texture. For deep or widespread matting, a professional cleaning is your best bet to fluff your carpet back up to its former glory.

If you prefer not to use a commercial cleaning product on your pink mold issue, or on other types of mold you are seeing in your bathroom, there are some natural mold killer products that you can use. You can try substances that you may already have in your home, like vinegar, tea tree oil, hydrogen peroxide, lemon juice, and baking soda.

The Hudson, NC homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.