Get matched with top fireplace cleaning pros in Saint Ignatius, MT

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Customer service 0/10. A very surly person answers the phone. They promise a call back. Nope. I had to keep calling. A technician arrived without notifying me he was coming, and was rude and aggressive. He said he?d been forced to come but he didn?t know why, and he didn?t want to be there. He rattled a few wires and declared the unit ?toast.? I put in a call to Renzy (owner?) asking him to call me. No one would pick up the phone so I left a message. Nope. Haven?t heard a thing. I do NOT recommend this company."

"We have used Hotchkiss Heating & Air multiple times for multiple services. We have always been given professional, honest, accurate assessment and recommendations. Once we had a furnace issue, we got one previous estimate before having having Hotchkiss give a quote. The previous company insisted that our only option was to.completely replace our entire furnace, which was going to cost over $3000. Also, we would have to go without a furnace for up to a week, while we waited for the replacement to come. In the interim, we contacted Hotchkiss, who immediately sent an employee right over to see if they would be able to replace it quicker. The technician easily determined that our furnace did NOT need to be replaced at all. In fact, it was a simple solution replacing a small part. They were able to change out the part, On the spot, And our total bill came to $75. Since that day, we have never considered contacting any other businnes for our heating and air needs. We are customers of Hotchkiss Heating & Air as long as we reside in their service area. We are always consistently, impressed by all aspects of our dealings with them. They are professional, respond very rapidly, and we know we can always trust that they dont overcharge us or give us inaccurate assessments of our issues. We would highly recommend this business every time."