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"Quick, on time, efficient 👍🏼"

"Awesome work will definitely call again "

"Walter Graham is one of the most dishonest, disingenuous people I have come across when dealing with home improvements in SW Florida. We had “Paradise” Designs, install an almost 12k wall mounted entertainment center back in November. The wall mounted LED lighted panels only worked for a day. I called Walter the next day and left a message that the remotes stopped working, and that the app was only working intermittently, only turning on one of the three panels. After 3 calls, Walter texted back on November 17th that he was out of town for the Holiday and would have his installers “Fix” the issue at the beginning of December. Not once did Walter offer to come out to the house and diagnose the issue. The panel was never fixed. Numerous calls and emails from December until February went unanswered (All documented). It wasn’t until my email to Walter on 2/23 threatening Legal Action that he replied. Even though he put in writing that the lights would be fixed at the beginning of December, his response to my February email was that he considered his liability to the project closed since the project was accepted and paid for. He blamed the issue on “Misused Remotes”, and his solution, drop shipping $49 Amazon LEDs for me to fix myself. I have filed with the CFPB, State Attorney general of Florida and the BB. If you’re looking for a dishonest company that won’t stand behind their work, will lie and mislead, Walter Graham of Paradise Designs will fit that need."

"Used Jonny's several times over the years and am happy with the service. I always go back. (Mac has done our repairs and is very good)"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"