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JONNY'S APPLIANCE REPAIR

About us

Jonny’s Appliance Repair is a family-owned business, which originated in 2005, that provides superior customer service and repair solutions for small businesses and private individuals alike. The focus of our work at Jonny’s is always centered on first-time repair solutions and ongoing support for commercial and home appliance/TV maintenance. While our beginnings were humble-growing quickly from a home-based business to a 15 employee operation-we have never lost our roots of hiring from local talent and fostering a “family” atmosphere.

Business highlights

20 years of experience

Services we offer

We offer repair of all large and some small, appliance delivery and installation., commercial laundry leasing, household appliances, in and out-of warranty repair, sales and repair, television repair

Accepted Payment Methods

  • CreditCard
Reviews
4.720 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
5%
2
0%
1
5%
Showing 1-20 of 20 reviews
Sanford L.
Apr 2020
5.0
Yes, I recommend this pro
$180
Used Jonny's several times over the years and am happy with the service. I always go back. (Mac has done our repairs and is very good)

Luke D.
Jan 2018
5.0
Yes, I recommend this pro
$128
Everything was fixed and is working well.

Carol M.
Mar 2016
4.0
Yes, I recommend this pro
$300
unknown

Barbara M.
Feb 2016
5.0
Yes, I recommend this pro
$120
.

Anya V.
Jan 2016
5.0
Yes, I recommend this pro
unknown

James G.
Nov 2015
5.0
Yes, I recommend this pro
$200
unknown

Steve H.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Jane R.
Sep 2015
3.0
$600
unknown

Kristy W.
Sep 2015
1.0
$184

The tenant scheduled a service man from Jonny's to come to the house in March. The tenant was told that it needed a new thermostat. The owner, me, then called Jonny's and ordered the part and paid for it. I also asked them to call me when it came in so I could arrange with the tenant to get in the house for the repair. It was months with no call. I finally called them and was told they had lost the model number. I tried several other times to get the part ordered and was always told, months later that they had lost the model # again. As of the middle of May, I still don't have any phone calls from them and no part. When I asked the tenant in June how the fridge was working, I was told that it still hadn't been fixed. I call the repair shop again and they finally go install the part. When I am at the house 2 weeks later, the refrigerator still doesn't work.

It took 4 months for them to even order the part, which, we paid for upfront. They never returned phone calls. They came out once and said to try something else to fix the fridge, which did NOT work.  We use this as a rental and realized 4 months later that they never installed the part and the fridge was still not working.  I called about this and asked to have a full refund since they never actually did anything. I was told absolutely not. I asked to pay for the part but be reimbursed for the rest and again, they refused. I was then told to not bother them any more about this issue because they don't have time to deal with this kind of "*&^%".  

We are now disputing this with our credit card company.  It was 5 months of infuriating run around leaving us with a $184 bill and a refrigerator that still doesn't work!

This company is nothing but rude and scams people out of money.


Response from JONNY'S APPLIANCE REPAIR
"Your name does not come up in our data base, so that I could review your file. I am very sorry you experienced. Please feel free to call the office to get a comp service call."

Max T.
Jun 2015
5.0
Yes, I recommend this pro
$200
unknown

Suzan D.
Jan 2015
5.0
Yes, I recommend this pro
$85
unknown

Scott J.
Dec 2014
5.0
Yes, I recommend this pro
$80
Service was excellent. The replaced part built up ice around it after the initial service, which resulted in a leak again. When notified they promptly returned and serviced the freezer. We haven't had a problem since. Will be using them in the future.

Christine R.
Nov 2014
5.0
Yes, I recommend this pro
$149
Great

Martha S.
Feb 2014
5.0
Yes, I recommend this pro
$80
I dropped the dryer down the stairs while we were moving into our new rental. We eventually got it up the stairs and plugged in and everything, however the front electric panel would not work. I knew there was power going to the dryer because the light on the inside would come on when the door was opened, so it was most likely the front panel was broken. I called Jonny's and they were able to come out within the next week. The women that I talked to on the phone was very nice and polite. The technician came out and fixed it within a few minutes. Easy!
Response from JONNY'S APPLIANCE REPAIR
"Hi [member name removed], We are so glad that you were satisfied with the service! That's what we strive for! Thanks so much for your business, we appreciate it very much!"

Leslie F.
Jan 2014
5.0
Yes, I recommend this pro
I described the problem to Jonnys by phone suggesting that it might be the ignitor. Scheduled an appt within two days. Sean, the repairmen was on time, polite, and very knowledgeable. He brought an ignitor with him (saved a return visit) and the oven was fixed in 30 minutes. He also adjusted the stay low burners so they work better. we were very satisfied with Jonnys. We've used then before and highly recommend them.
Response from JONNY'S APPLIANCE REPAIR
"Hi! We are so happy to know that you are satified with our service! We appreciate your business very much and look forward to working with you in the future!"

Douglas B.
Jan 2014
5.0
Yes, I recommend this pro
$100
.

Tamela E.
Oct 2013
5.0
Yes, I recommend this pro
$80
I contacted Jonny's and left a message over the weekend and they called me on Monday. They arranged for someone to come by to look at the washer that same day. The repair man showed up during the scheduled time and was in and out (having repaired the washer) in less than an hour. He was polite. cleaned up after himself, and fixed the problem. He also offered my husband advice about how we might avoid this problem and keep our front load washer cleaner in the future.
Response from JONNY'S APPLIANCE REPAIR
"Thank you for your feedback! We always strive to give our customers outstanding service and a job done right!"

Terry M.
Sep 2013
5.0
Yes, I recommend this pro
$105
After 3 repairs in 7 months the manufacturer bought back our 2 yr old dishwasher. Jonny's Repair was here for the last two repair calls (same part each time). They were very knowledgeable, friendly and prompt. When we purchased our replacement dishwasher we hired Jonny's for the installation rather than the store's install team. Jonny's already knew that it was going to be a tight fit as the flooring was put in after the DW was installed. The service tech was so pleasant and worked diligently doing everything he could to tweek the unit and the space and make our new DW fit. He gave us ideas of how we can make some adjustments to our kitchen design that will make it easier in the future should we need services. Hopefully the dealer will use Jonny's for their service work. If we need work done that is not warranty we will definitely call them again. Good Job guys!!!
Response from JONNY'S APPLIANCE REPAIR
"Thank you for your feedback! We always strive to give our customers outstanding service and a job done right!"

Alice S.
Mar 2013
5.0
Yes, I recommend this pro
$79
Fantastic!
Response from JONNY'S APPLIANCE REPAIR
"Thank you for your feedback! We always strive to give our customers outstanding service and a job done right."

Sara E.
Feb 2013
5.0
Yes, I recommend this pro
$150
We have used them several times for different types of appliances including dishwasher, oven and washing machine and they always are professional and fix the problem quickly.
Response from JONNY'S APPLIANCE REPAIR
"Thank you for your support!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

JONNY'S APPLIANCE REPAIR is currently rated 4.7 overall out of 5.

JONNY'S APPLIANCE REPAIR accepts the following forms of payment: CreditCard

No, JONNY'S APPLIANCE REPAIR does not offer free project estimates.

No, JONNY'S APPLIANCE REPAIR does not offer eco-friendly accreditations.

No, JONNY'S APPLIANCE REPAIR does not offer a senior discount.

No, JONNY'S APPLIANCE REPAIR does not offer emergency services.

No, JONNY'S APPLIANCE REPAIR does not offer warranties.