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"When it was originally installed, there were problems with the door and they came back and were able to fix it by replacing a part of the door. We love the door."

We specialize in residential and Monitored Security & Automation. \nOptions include: Remote Monitoring | Indoor & Outdoor Cameras | Camera Doorbells | Smart Locks.\n\nOur system is custom built to deter real threats our home security systems doesn't just record crime, they help prevent it. With outdoor security cameras that detect lurkers and scare them away, a doorbell camera that detects and protects packages, and smart locks, lighting, and security sensors—your home is always protected.

"Got a great deal on equipment through Angies List. Tech was very helpful and took the time to answer questions and customize package to best meet our security needs."

"The job went very smoothly. The tech ran a bit late, but he called to say so. He installed a keypad by the front door and assessed the house for security. He suggested, since there are several casement windows in the living room and adjoining dining room that a breaking glass sensor would work better and be more cost-effective than alarming all the windows. He did alarm a door that the previous company (inherited when we bought the house twenty-three years ago) had not considered significant. I feel safer with the current sensor choices than the ones I had before.
He took the time to make sure I knew how to use the system, so I am very pleased with the service. My one caveat: I was told that the motion sensor would not register my smaller pets (two cats) because they weigh under forty pounds. They must have set off the sensor, though, because the police responded. The system certainly alerts the authorities, but that motion sensor is very sensitive!
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You asked for details - you get details. I have internet security on my laptop; I am not a novice computer user.  I frequently scan my computer for viruses and delete history and temporary internet files.  I am cautious in downloading files onto my computer. I frequently can "fix" issues on my computer myself. 

However, my computer not only began running very slowly no matter what I did; I frequently had to reboot/reset my wireless router.  Internet pages I visited frequently became inaccessible to me.  Downloaded games (jigsaw puzzles, hidden object games) no longer were accessible even though they were in correct programs files on my hard drive. 

In desperation about 10:30 one evening, I googled "geek squad."  In addition to finding the site for geek squad, I also saw a site to Geekatoo.  I went to their website because they provide in-home support, which I reallly wanted.  I forget where they are based, but must be on west coast since they are 2-3 hours behind us here in the eastern time zone.  Read their entire website, then chatted onlline with a customer service rep who politely answered all my questions, reiterating  information contained on their site: all techs are fully vetted regarding their credentials and all have undergone criminal background checks.  The rep said they do have geeks in the Chattanooga area and she would arrange for one to come call me to set a time to come to the house. She told me that I would not have to pay the "geek" anything; I would pay Geekatoo and Geekatoo pays the Geek.  I asked her what would occur if Geek were unable to fix my problems.  She said "you pay nothing to us if your problem is not resolved."  So, what happens if I expect to pay $xx, based on what I think my problems are, but Geek finds more troubling issues with my computer or it needs parts, etc.  She said, "the Geek will let you know what the problems are and you have the option to stop the service at that time, or continue"    The service sounded like a win/win.

Twelve hours later (about 10:30 the following morning), I received a call from Daniel Eilers, a local Geek with Geekatoo.  We talked briefly and arranged for him to come to my home at 4:00 that afternoon.  He arrived promptly at 4:00.  I told him how my laptop had been lately and my growing frustration with it.  He ran programs he brought with him and ran diagnostics and spent 2 hours at my computer, doing one thing and another.  He patiently went through programs on the computer with me to determine if I wanted to keep them and how deleting or retaining them would (or not) affect the performance of my computer.

When he left my computer behaved as a new one.  All games which had disappeared had returned.  The computer ran smoothly and quickly.  Incidentally, I have not been knocked off my internet service either, not once, since he worked his magic. 

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"That's the name I am vaguely familiar with; it's a home security company that is license to ADT franchise or dealer if I am correct.  They were very good.  They were prompt; they were quality.  The individuals move their business.  They were very timely and it was a good experience."

"Wonderful! My doors needed were an odd size but they made them to fit perfect."

"The lady that installed our security system is very nice. She went over the security choices they offer. After I told her what I wanted she went to her car and retrieved all that I asked for. I was very surprised that the initial visit and installation happened within 3 hours. All was up and running when she left. She really knows her stuff."

"I called Protect America to get pricing from them to take over my existing system and monitor my security system monthly. The girl I spoke with was very explicit and gave me all of the information I needed to compare them to other security companies. I did not go with them simply because I didn't care for the way it would be connected to my existing box. It is simply a matter of preference. I would recommend them to anyone. They are strictly DIY and I didn't want to take on the job.
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"I needed an electrician, not security specialist. I had hired FrontPoint previously to do my alarm system and like them."