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"as advertised"

"The plumbing job was left incomplete and not done properly. After scheduling and them rescheduling Jacob came out on friday to the house. After the work was performed we realized there was no water to the kitchen and no hot water in the master bath. So we went without for the weekend. We scheduled an appointment online the following saturday. We were told someone would be out monday then that got moved to tuesday. Finally on tuesday afternoon they came back to complete the job and return our water service."

"They did an awesome job. They came in and did all the job. They were extremely pleasant. They had a good pricing."

"They did not have to dig a trench around my house. They used a machine to inject chemical into soil. The technician told me if I dug up shrubs (disturb the soil) to let them know, and they would retreat that section. Also when new pine straw was added let them know. I use this company for my Qtrly pest control also."

"I purchased a Generac standby generator from AirSouth in July of 2022. I was assured that this standby generator would power my home in the invent of a power outage. When the generator was installed, there was a problem with this brand-new generator, and they had to order a new main board because the generator was not charging. I was concerned about this, but the generator had a five-year warranty, and they explain sometime equipment have bad parts. AirSouth assure me that they would do regular maintenance to make sure this generator was performing as expected. WHICH THEY DID NOT DO! The first time we experienced a power outage was on Friday 06/16/23 the generator came on for about one and half hours and shut off. I called AirSouth and they sent a technician out that spent about 25 minutes out here and told my husband that the main board had went out and they would have to order one and it would not be in until Tuesday 06/20/23. I paid 13,822 for a backup generator that did not work the first time it was needed. When I called AirSouth to ask to speak to a manager or someone in charge I was told they were on another call and was not able to take my call. I than explained to Denise that I would not allow any repairs to this generator, and I needed them to replace it because obviously there is a defect with this generator if the generator requires three main boards in less than a year. She explained to me that they would only be able to repair this unit not replace it. AirSouth showed no concern for me or my family after I had paid them for this generator. I only make about 40,000 a year so this was a huge investment for me. They were total unconcerned that this was a brand new system that had never been use. They seem to think it was ok that I would have to wait four days during a power outage to use a generator that I paid them to install and had never had cause to use. Right now, I am feeling as through I have been scammed because I made the decision to invest this large amount of money for the security of my family and when the power went out, we were in the same position as everyone else, no power. My husband had to go and pay $400 for a portable generator to get us through the weekend. Bad business!! This was the perfect opportunity for the advertisement of not only Generac but also AirSouth due to the fact everyone in the area was hot and frustrated. My family, friends and I'm sure my neighbors were aware that I had recently had the Generac installed, and because AirSouth do the huge advertisement on their vehicles they were aware of who did the install. Epic failure, because when the power went out, everyone witness the fact that after paying for this generator I was still in the same situation as everyone else, NO POWER! I should have just stayed with the portable generator. It would have be much, much cheaper! A week later and they are still making excuses."

"This company nor individual is State Licensed and Insured as stated and advertised. Confirmed by the MSBOC and the Attorney General's Consumer Protection Division. This individual commits fraud on consumers by providing forged and fake documentation that doesn't belong to him. Call and report to your local sheriffs department if you have been a victim of this consumer predator."

"Justin and Mykel showed up early (yes...thats right, early!). I had a home inspection that found a plumbing issue that was required for me to have fixed. These guys showed up with brand new unopened parts on hand for anything the job "might" need. I already had a price quote on the job, so they could have done the bare minimum to fix the problem (as I have see other plumbers do). As Mykel was making the repair, he noted that there was a few things that are not necessarily needed for the repair I requested, but were items that should have been done by original plumber. He took care of these items. You could tell these guys were professionals who took pride in their work...you don't see this very often in any profession. We live in a world of let me do the minimum amount of work to checkoff the task. I would definitely recommend them to others and if I need a plumber in the future, I would call this company first!"