Mitch Wright Plumbing Heating & Air

Excellent. Ronnie and his crew were efficient and fast. Very little disruption. Very thorough and professional. I highly recommend them for your HVAC, plumbing and electrical needs.

This company does not know what they are doing. They had plumbers that smelt like weed install our new AC parts and the AC hasn't worked since they installed it. They are literally ignoring our calls and emails now, 3 months later. They sent 3 people to look at it and all say its working fine. They said there is nothing further they can do to fix their non working AC that clearly has a problem because it doesn't get our 250 sq ft room even cool. It'll be 88 degrees in the space and they don't think anything is wrong with the AC they installed. 88 degrees is not air conditioned! I had a different licensed hvac specialist come diagnose the problem. When I told Mitch Wright what the issue was (the coils and compresser they installed are not compatible in sizes) the manager tried sending me "proof" that they are compatible. In his "proof" he sent the wrong model number 2 times in an attempt to confuse me and discredit the person that diagnosed the true issue. After calling both manufacturing company's (for the coil and compresser) they both confirmed the parts are not certified under ahri and the warranties for the products will be void as a result. Mitch Wright refuses to acknowledge their mistakes and take responsibility for installing a unit that does not work. We aren't the only ones this has happened to either from reading other reviews and sharing my experience on Nextdoor. Do not use this company for anything!

Horrible. Cost twice as much as it should have.

The crew arrived on time, covered the floors to prevent getting the carpet and hardwood damaged, removed all of the old equipment, installed the new equipment and had everything finished and cleaned up in a timely manner. All of the old equipment was removed from my property and everything has performed great.

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I am assisting my 88 year old widow aunt with financial management. In reviewing her checkbook, I learned that she paid Mitch Wright Plumbing almost $12,000 over the past three years for plumbing and HVAC services in her modest, 1,625 square foot house. I'll let you be the judge of whether or not these charges were excessive. They included $2,144 for installing a Koehler white cast iron double bowl kitchen sink, ¾ hp garbage disposal and single handle faucet with pull out sprayer, $258 to replace a programmable thermostat (not wi-fi), $1,502 to replace a 50 gallon electric hot water heater, and $492 to replace a single flush valve in one toilet. We contacted Mr. Wright for an explanation of the charges, but he did not give us much insight and was not responsive to our concerns. Please help your seniors watch their money.

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Additional service of $180 was required in order to accomplish the original goal of proving the unit worked.  HVAC is a difficult business to evaluate service, but this was not the best I've had.

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It was pretty good.  It was a good experience.  They did a very good job.  The guy was very helpful, knowledgeable and professional.

They were way to high in price. They did a good job. He was on time and did a good job. I would not use them again because he is two high on price.

While he was there, he took a look at our water heater and our duct work. He left brochures on maintenance plans, tankless water heaters and optimizing the circulation of our head system. These are things we expressed interest in learning more about.

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Tech---Randy, came out and tried to diagnose the problem.  Came back out once again and indicated the part was not under warranty. Two choices, new part or new system.  We chose new part.  Over three weeks of our calling 331-0431 and asking where we are on the part and was given the "I ordered it, its on its way, will check and call you back, etc.".  Excuses. And I had to keep following up and never heard back from them.  Called today 11/10/14 and Mary said that she would have Randy call me as soon as he came in.  NO CALL back from the office or Randy the tech.   Irony is they keep sending these "THANKS FOR YOUR BUSINESS" coupons for $25 off our next repair.  Maybe they should do the repair and THEN send the coupon.  Would not use them again or recommend them. Pathetic customer service.

No solution from them and I saved myself $800.

They are great.  I have been using them for ten years.  The overall job went excellent.

you know how it goes...when something makes a noise it decides not to make the noise when the technician is there. It hasn't made it since either.  So far so good.

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We are very pleased.

Mitch Wright Plumbing Heating & Air were fast and got somebody right out quick which I needed but it's kind of expensive for what was done. They bombard you with all the ads. The person who does the work seems more like a sales person than a technician. Of course they got it taken care of but there were ads for this and that. The next time I need something done really quick I guess I would probably call them again. 

They are good and we have no problems with them.  They are a good company.  They were prompt.  They were reasonable.  We didn't call anyone and didn't check the prices.  They are probably comparable with anyone in the area.  They were here when they said they were going to be here.

They did a nice job with the installation and follow-ups over the past couple of years. They were prompt and courteous. In every way, I was pleased with them.