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If you’re not using a septic system, problems with your home’s plumbing won’t cause this—it’s a city problem. A large blockage in the municipal sewage lines may cause those lines to back up into your home. This is extremely unpleasant and can be a serious health risk due to bacteria and other contaminants. If this occurs, call a pro (or your city) immediately.

Yes, you can pour water down the toilet to help it flush. For each flush, you’ll need 1 to 2 gallons of water for newer toilets or 3 to 5 gallons of water for older toilets. Rather than dumping the entire bucket in all at once, pour the water in slowly for the best results. If you’re pouring water down the toilet to help it flush after a clog, only use 1 gallon of hot water.

Some homeowners use additives every month to help septic system performance, but according to the U.S. Environmental Protection Agency, the effectiveness of septic system and leach field additives is unknown. Further, additives made with organic solvents or alkali chemicals can actually be harmful to the necessary bacteria in a septic system.

You should not attempt to snake your sewer yourself. Accessing and snaking your sewer requires heavy-duty equipment, and while renting is possible, misusing it can damage your sewer main and leave you with very expensive repair costs, not to mention potential environmental issues and severe water damage. Accessing your sewer also exposes you to hazardous sewer gasses, and failing to seal the sewer properly after work can be very dangerous. It’s always best to hire a professional sewer cleaner near you to handle this type of work.