Get matched with top wood stove inspectors in Magnolia, MS

"I purchased a Generac standby generator from AirSouth in July of 2022. I was assured that this standby generator would power my home in the invent of a power outage. When the generator was installed, there was a problem with this brand-new generator, and they had to order a new main board because the generator was not charging. I was concerned about this, but the generator had a five-year warranty, and they explain sometime equipment have bad parts. AirSouth assure me that they would do regular maintenance to make sure this generator was performing as expected. WHICH THEY DID NOT DO! The first time we experienced a power outage was on Friday 06/16/23 the generator came on for about one and half hours and shut off. I called AirSouth and they sent a technician out that spent about 25 minutes out here and told my husband that the main board had went out and they would have to order one and it would not be in until Tuesday 06/20/23. I paid 13,822 for a backup generator that did not work the first time it was needed. When I called AirSouth to ask to speak to a manager or someone in charge I was told they were on another call and was not able to take my call. I than explained to Denise that I would not allow any repairs to this generator, and I needed them to replace it because obviously there is a defect with this generator if the generator requires three main boards in less than a year. She explained to me that they would only be able to repair this unit not replace it. AirSouth showed no concern for me or my family after I had paid them for this generator. I only make about 40,000 a year so this was a huge investment for me. They were total unconcerned that this was a brand new system that had never been use. They seem to think it was ok that I would have to wait four days during a power outage to use a generator that I paid them to install and had never had cause to use. Right now, I am feeling as through I have been scammed because I made the decision to invest this large amount of money for the security of my family and when the power went out, we were in the same position as everyone else, no power. My husband had to go and pay $400 for a portable generator to get us through the weekend. Bad business!! This was the perfect opportunity for the advertisement of not only Generac but also AirSouth due to the fact everyone in the area was hot and frustrated. My family, friends and I'm sure my neighbors were aware that I had recently had the Generac installed, and because AirSouth do the huge advertisement on their vehicles they were aware of who did the install. Epic failure, because when the power went out, everyone witness the fact that after paying for this generator I was still in the same situation as everyone else, NO POWER! I should have just stayed with the portable generator. It would have be much, much cheaper! A week later and they are still making excuses."

"Dan and his team did the most comprehensive inspection that I have ever experienced, and I could not be happier. Having purchased several homes over the years, I can think of at least three instances when supposedly excellent and experienced inspectors missed issues that later resulted in five-digit mitigations or repairs. So I am wary when hiring an inspector. However, I am confident that, if Dan’s team couldn’t find the issue, then it just can’t be found. Furthermore, Dan is incredibly personable, patient, and kind. He is generous with his time and willing to take the time to answer questions and discuss his findings. This level of care and attention is increasingly rare. I can recommend Dan and his team wholeheartedly, and without reservations. You will probably pay more for an inspection by All American but you can be confident that you won’t be paying three times more later to fix a problem that should have been addressed before the sale."

"Timothy Wilkerson did an awesome job. He was prompt and on time. Extremely knowledgeable. My dad has used him a few times after my installation. I highly recommend him for all your AC work!"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."