"Came out day after making an appointment. Lucas was quick, professional, friendly. He took care of the problem immediately."

"Paul and Cody were punctual and did great work. They installed everything quickly and even swept and cleaned everything up. I will definitely use them for any repairs needed in the future. I have used them in the past and they have always done great work."

"These guys bust thier butts to get my main sewer line unclothed. I'm very impressed with the service received. And I'm a retired US MARINE. IM NOT EASY TO PLEASE. KUDOS CHARLES AND CHARLES JR! WILL RECOMMEND!"

"Derek worked alone on this project and did a great job. He is very knowledgeable. He replaced fixtures in my shower and replaced a sink faucet in my Mom's bathroom. The job took 2.5 hours and everything is working like it should. I would recommend him for any plumbing related project."

"When they gave us the estimate, we gave them the initial deposit of $2,500. At our bank, Brian put his name above the name of the company name in different colored ink on the check. This threw up a red flag at the bank. They called us about it, telling us it would not go through. He then told us about not being able to cash it at the bank, and we wrote another for the same amount directly to Brian, thinking our bank still had the check. He told us later that he had given the first check to his brother, Andy, who cashed it immediately at another bank, so they ended up having the initial deposit and the second of three checks before they even started the job! Aside from that, they were very diligent, working almost non-stop on the replumbing project. During this period, they also asked us for a draw because of vehicle troubles, which were evident, and we gave them $100, for which they gave us a receipt. On the third day, they discovered a plaster wall that was unknown to us. They emailed us saying they could not go on without an adjustment in price ($1,000 more plus an agreement that we let them do a kitchen sink re-route to the city main sewer for $4,400. We felt that the increase was reasonable. We agreed to pay it and signed the contract for the re-route. All during this time, we had to stay in a hotel but tried to be there but out of their way when needed. During the re-route drain portion, I noted to Andy that a ceiling fan in a back bedroom was spraying water when turned on and all light bulbs placed in that fan buzzed and shorted out. He quickly offered to replace the fan, which he did that night. Earlier that day, I had to use my Shop-Vac to clean up some sheetrock dust and found soaked insulation filling the inside. I didn't tell him that day what I found, because I didn't make the connection between the two until later. He also told me that the p-trap in the guest bathroom was leaking, and he put a new p-trap on. I then told him about a kitchen sink drainage pipe that was now leaking and that we couldn't turn the dishwasher on. He performed additional work on those, and they appeared to work properly. A day after I gave him the check for the re-route, I noticed that the same p-trap in the guest bedroom was leaking, the kitchen drain was still leaking, a pipe was sticking through the wall into the entryway and a spigot on the front of the house was very wobbly and felt I couldn't put any pressure to turn it off or on. The day after that, the 4th or 5th day, I called and messaged Andy about a callback to address the problems that still needed fixing. It took a day before I got a response from him where he first said he and Brian were no longer in business together, but promised that we were "FIRST ON THE LIST" on the 21st to fix those problems. He never showed up. He ignored all phone calls and messages and has up to the date of this complaint. I then messaged Brian about coming back and fixing the items and he initially that he would but since then he has ignored all messages. I've since replaced the p-trap in the guest bedroom at my own expense, in order to get the house back together and functioning. I also had to purchase an additional $200 in materials and tools to rebuild the entryway wall where it was torn out on two sides to route pipes for the outside back spigot. I've made repeated attempts to reach both of them, both on phone and text messages, all being ignored."

"Great ð if I have a plumbing job I'll get Roberson."

"These guys were great! Highly recommend them, installed a hot water heater in my attic, drained and removed the old one, fixed the electrical wiring which had burned out, and replaced the outside circuit breaker which shorted out. Very knowledgeable, efficient and thorough â hire them if you can get them!!! Also, much cheaper than the HD contractor quote I received when I purchased my water heater."

"Branden exhibits exceptional problem-solving skill sets enabling him to analyze properly to determine the best action to proceed with. Always does a fantastic job would highly recommend him."

"Great! Brenton showed up quick and got the job done! I would definitely recommend him! If I have any other problems, Legacy Plumbing will be my first call! Thank you ❤️"

"Kenny the owner installed a Rheem tankless water heater and was very knowledgeable and precise in the installation. I would highly recommend On-Point Plumbing, LLC."