Get matched with top appliance salespeople in Saint Louis, MO

"I am very pleased with them. I can make an order on something like flooring and they have it ready when I get there. Great customer service and I would highly recommend them."

"We ordered over $20,000 in windows, doors, and interior trim from wilke. Things went well until the person that we ordered everything from abruptly was no longer there. We were assigned another salesperson who seemed disinterested in seeing the project through. All three of the sliding doors wilke sent out had issues. I first informed wilke of the issues 08/07/17. They came out a few months later and fixed two of the three doors. I called them and told them that they forgot to fix the sliding door in our master bedroom and that the door in our living room had broken again. They sent someone out a second time (a few months later) but it was with the wrong parts. It is now 02/23/18 and they still have not fixed the two doors that have been broken for over 6 months. They blame the delay on not being able to get the parts but in reality, they did not even order the correct parts until we escalated the issue to upper management. We are now waiting for the parts to come in and wilke to hopefully fix the sliding doors. But they are estimating that to be in March. I went with wilke because of their claim of customer service. I will never go back again and I hope anyone reading this does their homework."

"They replaced a cheap part on my vacuum head and helped to service it free of charge. I have used beam for the last 20 years and I can't imagine owning a home without them!"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"My chest freezer broke down and I did not want to buy a new one since I could not afford the same size. I reached out to appliance parts pro and they were confident that what I ordered would fix my problem. $200 in parts later and I now have a broken freezer on my porch and am still paying the loan to this terrible company. They just want you to order parts and try them because they know you can't return them. I hate this company with every fiber of my being and will make sure that anyone that has a broken appliance will not use them. To top it off, their site is so screwed up that it give you an error trying to log back in. I ended up having to create THREE different accounts because every time I went to place a new order, it would not let me login and it would not send a password reset email. DON'T GET RIPPED OFF."