Get matched with top glass and mirror pros in Roach, MO

"They were very professional upfront and honest with me. I tinted my back patio sliding windows. My family room is so much cooler and comfortable now. I recommend their services to anyone seeking tinted windows for their home."

"I hired Tim and team to repair and paint my popcorn ceiling that had water damage. They did an excellent job. In addition, I hired them to remove a tub/shower combo and replace with a larger footprint shower and also shiplap above the vanity along with new sinks and counter. All items were well done , even my retired contractor brother in law was impressed. I highly recommend Tim for any rehab jobs."

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"David (sales personnel) was great in explaining the materials and helping the family in choices from changing tub to a shower. Sherezad was great in finding medical chair for the shower for elderly person. The project manager Jarell helped with the finish touches. The Quinn was excellent painter."

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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We are a locally owned and operated company, based out of the Lebanon, MO area, with 20 years, remodeling, renovation, paint and wall covering,, electrical, plumbing, brick, block, and stone, and flooring experience. There's not much we can't handle and no job is too small. We offer superior work at an affordable rate. Feel free to contact us with any questions. We'll be happy to help however we can! We look forward to working with you! Thanks!\n\nWe also offer Real Estate, Inspection, Evaluation, General Contracting, and Consulting services! \n\n-Rex Taylor Contracting.\n "Ya, we can do that."

"They did fine. Once we got everything ironed out, he came when he said. They even cleaned my mirrors for me even when I didn't ask them to. I don;t think he's actually doing windows anymore. I think he just did it for me because he had that deal so he has to honor. I didn't really shop around much. He did a really good job. He could have been better about responsiveness. When I was initially trying to schedule, he was I'm on a roof or I'm doing this right now. Can you call me back? Instead of making it a point for him to call me. I think that would be my only complaint. He was on time so no issues there."

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"The BATH UPSTAIRS   had a window that needing bracing, a bath that had black mold behind the horrible VINYL wall, and had to be insulated with MOISTURE proof materials and RE-TILED - the walls, under the window and behind the tub and around the laundry chute opening.  The Downstairs Bath also needed the window braced and tiled as it was falling and splitting from the ceiling due to POOR WORKMANSHIP by someone NOT on Angies List back in 2003!!   SO, Siding Repair Systems -  They did it all, with their contractor Thomas Morton.  What a really fantastic job - on BOTH these Bathroom windows, Tiling and securing/supporting.  EXCELLENT WORK!!  Clean and neat - it looked like they had a MAID SERVICE come in and clean up after them.  Honestly.  So neat and clean they were.  Thanks for a Really good job.   "

"These folks are very busy; book early. My shower and floor are beautiful."