Get matched with top skylight pros in Raytown, MO

"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"Had couple issues, they left some nails on the ground and apparently on the roof that keeps coming off onto my patio in heavy rains. When it rained my skylight leaked, stained my ceiling. I called and they came right back out and fixed it in the rain. Didn't do anything with my stained ceiling though. Skylight is pretty nice."

"Jeff was very professional when coming out to provide a quote. Installed one new skylight and repaired another in a very timely basis."

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About 5 years ago, I had Morning Star out to provide a bid to have 5 windows installed.  I went with another company only because the other company and Morning Star offered the same exact product for the same price, but I received the bid from the other company first, so I went with them.  An unpleasant conversation with an employee from that organization helped me come to the conclusion that I would never use that organization again.  Fast forward 5 years and my husband and I we were ready to install more windows; this time 16 windows.  I remembered Melissa from Morning Star, so along with 4 other companies; I began the process of getting bids. 

Eventually, we selected Morning Star to install our windows.  Sometimes you go with a company simply because you like the salesperson. Sometime you don't because an employee is inappropriate.  My point being, I liked Melissa and I did not like the inappropriate comment made by the employee from the other company (just something for installers and salespeople to think about. I am sure there are other people that feel as I do). Melissa is kind and seems to know her business. She listened to me, and from our conversation offered a product that matched my needs. 

After Melissa ordered the windows, about 3 weeks later the install began with Darren and Justin.  I liked Darren and Justin. They were very professional and seemed to know what they were doing too.  Darren, in particular, you could tell wants to do work of which he is proud.  When the first day of work was completed, Justin did a great job of cleaning up before they left. 

Justin and Darren started the install on the Wednesday before July 4. Because they began a few days before a holiday weekend, Darren and Justin had to return the following Monday to finish the job.   When they returned on Monday, a third guy joined them (Miguel). Miguel seemed to work mostly on wrapping the windows.  He did an above average job. The only part of this install I did not feel was above average work was the caulking.  Don?t get me wrong, it was not ?bad.? It just was not outstanding.  Let me also say that Melissa did offered to have Darren remove and reseal any of the caulk in areas I did not approve, but I declined.  It has always been my thought that if someone did not do a good job the first time around, then why is doing it a second time going to make a difference.  Sometimes, redoing it ends up being messier than before. You pick your battles.  Of course, if the functionality was inferior or if the job was just downright sloppy, I would have insisted the caulk be redone, and I am sure Darren, Justin or Miguel would have done it without hesitation.

Oh!  I did receive the wrong screens.  Melissa immediately re-ordered new screens. Not including the screens, the job was completed on July 8 and Melissa informed me that the new screens will arrive and be installed by July 17.  I feel that is acceptable. 

 

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"They did an excellent job!"

"They were very good about fixing the skylight and he got on the roof and seen some other issues with our other skylight and fixed it for free. He was all about making sure we didn't have any other problems. I would use them again for roofing or skylights."

"Good guys to work with"

"They haven’t started the work yet.  He responded very quickly and he was very professional.  He just went over the entire scope of the project with me.  He was very, very willing to work with me on the price.  "

"They were very very quick with their installation and very clean to the point that when they were done the only way that I knew they had been their was the new roof."