"The sales rep took several water testsâ ¦ The sales rep took several water tests and showed me the results. She told me that I needed more than just a water softener. I also needed a system to address the rust and iron in my well water. I did not want to spend a fortune but the sales lady was pretty convincing. The price was good and the workmanship was excellent. My water is clean again ! Now I can tackle the original problem. My toilet has bad rust stains. I will either get it clean, or replace it. I could not do this until the water was fixed."

"Samuel worked fast and efficiently to get our water pipes repaired when we had a leak. He went above and beyond to get the repairs done."

"I called Mr. Rooter because I had called another Plumbing company to come out the night before and they were a no show.  They were extremely friendly over the phone.  I called at approx 8AM and said they'd be able to come out by 11AM.  They called at about 9:30 to say someone was available to come out now and I said that was perfect.  They arrived at 10AM.

Jason was the plumber who arrived and he was very very friendly and professional.  I told him the problem and we discussed pricing up front.  I had a coupon which he said they would definitely honor.  He immediately got to work.  He wore footies over his shoes while in the house.  He worked diligently and answered all of my questions.  After about an hour and being certain the line was clear he cleaned up, we took care of payment which was exactly what was discussed beforehand, and he was on his way.

A very pleasant and hassle free experience.  I will definitely be calling Mr. Rooter for the Franklin County area again for any plumbing needs and would recommend them to anyone needing this kind of work.

The job also comes with a 30 day warranty which I thought was great and definitely put my mind at ease just in case something happened again."

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!\n

"Tim gave us an honest evaluation of our existing water heater and options for repair or replacement. We decided to replace the water heater and Tri-State scheduled the next day. Installation was professional and l think Tim is the kind of craftsman you want representing your organization. The fact that you install the Rheem brand helped close the deal."

"We bought a house recently. The inspection report called for installation of an expansion tank and lengthened drip leg on the HW heater. Jamison Plumbing had installed the new HW tank several months before for the original home owner. Jason called the City of Liberty to determine the exact code requirements. He called back and agreed to the additional work at no charge. He was able to make the changes in a timely manner. His crew called to say they would be later than planned because of an unexpected delay at the preceding job site. We appreciated his willingness to finish the installation according to code and to cover the additional materials and time. It was a great way to be welcomed into a new community.
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"Initially, it went well. But I didn’t know what I didn’t know. The diagnosis of the problem was incomplete. Two large basement wall cracks (clearly visible at the time because wet dry wall had been removed) also contributed to the water issues and they were never discussed. In the fall of 2017, I came home from an overseas trip to find 2 inches of mud in my basement which had poured in over the drain tile installed by PermaJack. I reached out to the company a couple of times and was told I would be contacted the next week for an inspection. But this never happened. On the advice of my real estate agent, I turned to a different company for an inspection. The cracks were clearly diagnosed as a major issue. And when the drain tile/sump pump system installed by PermaJack was inspected, it was found that the drain tile was improperly installed. The pipe laying in the drain tile reservoir was twisted so that only a third of the holes in the pipe would even come into contact with water at any one time. In other words the system was easily overwhelmed and shouldn’t have been. In addition, the system should have been installed under the sill, the wooden board I left in place after ripping out the dry wall. Because it was installed in front of the sill, it never came into contact with the corner of the foundation and water could easily come into the basement over the drain tile. I realize at the time of the installation there was lots of water damage throughout St. Louis from the massive spring storm. But in retrospect, it seems like the job was rushed and for that reason it was not done properly. Also, when I reached out to the company to inspect their work, they were fairly unresponsive. They did say they would call me, but they never did."

"Once I receive the Water Heater I can give a better review."

"Carter installed a water softener at our old house about four years ago. The softener has worked great and has been trouble-free - just throw a couple of bags of salt in the tank every month. We recently moved and called Carter to move the softener to our new house. Jeff is punctual, courteous, prepared, and professional. High quality unit and installation at a reasonable price. Great company."

"Not good. The water leaks had caused black mold that had to be repaired. When repairs were completed 3 months later, the valves still leaked from the stem when turned on. It was past 60 days so I had to pay another $100 service fee to have the water leaks fixed. He tightened the packing and quoted $350 to replace the valves. Sheesh."