"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"I'm a very happy customer. Crew was on time every day. Clean-up was done daily. Everyone from sales personal, office & customer service personal and crew were very knowledgeable and helpful answering all my question. Everyone was very pleasant. The job was completed on time. Within a short time, we notice the humidity level was so much better. Are windows, doors and floor were not sticking or jamming or warping any longer. We have had rain and no leaks in basement. I am a very satisfied customer."

"Contractor left a large paint sprayer in our garage for 4 months while the house was rented by vacationing guests. (the house is a vacation rental home.)  I had to point out to contractor that they painted over a fungus that was growing on house siding, instead of properly cleaning/removing this prior to painting.  They painted over the lights on the exterior of the house instead of removing prior to painting. Contract stated that soffit vents were to be installed on both sides of the house.  Contractor only installed soffit vents on one side of the house and did not inform me of this.  I paid contractor in full ($14,258.00) and found out later that the soffit vents were not installed on both sides of house.  December 7, 2015, I informed contractor I wanted him to install the missing soffit vents and needed the roof warranty paperwork.  Contractor told me he would send me the paperwork for the roof warranty. We still have not received the roof warranty. Jan 6, 2016 he responded to my request saying he would install the missing soffit vents, he still has not completed the work.  I have not heard from him since and have not received the roof warranty.  His phone has been disconected, voice mailboxes are full on other phone lines he has. We have texted, emailed and called he refuses to return any form of contact.  We have been forced to contact the roofing supplier ourselves in an attempt to obtain our rightfull warranty. We are not sure if they will be able to link the contractor to our roof. Plus our contract included a 10 year warranty on the workmanship and the company won't even respond to our requests to just finish the job they were paid for. I can only imagine trying to get them to stand by their workmanship warranty.
"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"

This is a revised post.  I contracted with Siding Repair Systems (headquartered in O’Fallon, MO) in June 2015 for the removal and replacement of the wood siding on my two story house with James Hardie Siding (8" Hardie Lap Color +).  The estimate was for 2458 square feet of siding, 330 feet of soffit/fascia and 235 feet of 5" gutters and downspouts.  Mr. Cory Feco, principal/owner, met with me to provide contract and cost details in late June 2015 prior to signing the contract.  The installation window specified in the contract was a starting date NLT August 15 and a completion date NLT Sept 21.  The contracted cost of the job was just under $ 26,000 and a $ 1,000 deposit was provided to get the job scheduled.  The contract specified a payment of 20% upon material delivery, a payment of 30% at halfway completion and the balance upon satisfactory completion of the job. 

 

Siding Repair Systems called on Friday, August 21 and said that a crew would show up to begin the work on Monday, August 24.  The crew showed up on August 24.  Branch Manager Paul Dickens reviewed the work plan with me that morning.  The siding materials were delivered that afternoon.  The crew immediately commenced removal of the old siding.  Project Coordinator Cash Stricker showed up that afternoon to check in and see how the work was proceeding. 

 

The crew was diligent in their work.  They showed up promptly every morning, worked hard and kept the jobsite (my yard) relatively clean and organized.  The attention showed by Branch Manager Paul Dickens and Project Coordinator Cash Stricker during the prosecution of the work was timely, appropriate and appreciated.

 

The only detract was that about a week after completion of the fascia/trim painting, I noted exposed (unpainted) wood on the soffit above my garage.  I called Branch Manager Paul Dickens and left a voice mail about this issue.  Mr. Dickens did not returned my call.  I also mentioned this issue to Mr. Stricker and he said that he would get back to me.  He never got back to me.  This unpainted soffit issue remains unresolved.  My take-away is to be sure that a thorough final inspection is performed and that all issues have been resolved before final payment is made.  I would certainly use this company again but would delay final payment until all outstanding issues have been resolved. 

"

"D&J Garage Door was excellent, fast, and efficient. Kudos."

"Very professional and reasonable prices- excellent work.

Have used this contractor for kitchen back splash tiling, entryway tiling and for a pergola."

"

•        Frank's team at Advanced Foundation Repair and Replacement identified that my cracked basement wall and fireplace foundation had settled 1 1/2" along one side of my home, and needed 12 piers installed to lift and stabilize the foundation to prevent further cracking.    Frank provided a competitive estimate for pier jacking, based on other pier jacking I had had done on a front porch and laundry room slab, but he used a far more sophisticated technology than the other company I had used in the past.
•        They first removed a 560 sq foot cedar deck, then excavated with a Bobcat down to the base of the foundation wall.   The gentleman running the excavator operated with surgical precision, leaving a clean wall and trench for the next phase.   They preserved the shrubs I wanted saved, and the only ancillary damage was a pinched gas line for my bbq, which Frank had repaired immediately after the job was completed.   My wife was impressed that they salvaged the deck boards and reused them for roof joists on another project, and salvaged the old bricks from an underlying brick patio and provided them to another who needed a patio but could not afford bricks. 
•       The pier jacking involved driving 12 heavy steel pipes down to the solid subground (not down to bedrock) using a hydraulic press, then using those same presses and hydraulic rams to lift the foundation of the home 1 1/2 inches when all of the pipes were in place.  They then bolted and welded the pipes to the lifting flanges, making the lift permanent, and cut off the excess pipe.  The team brought in a Bobcat front loader to backfill the excavation after putting a waterproof sealant on the outside of the exposed basement wall, again operating it with surgical precision.  
•       Through the entire process, Frank and his team communicated what they were doing, and met the schedule that they had proposed.   The site was left very clean, with all of the debris removed and the area of the lawn that was covered with excavated debris was scraped clean and ready for reseeding. 
•       Frank was very responsive to my questions throughout the process, and left me with no surprises.   I wholeheartedly recommend Advanced Foundation Repair and Replacement for any foundation work needed. 
  
  

"

"The garage door opener needed a part that took almost a month to arrive. Fridge and dishwasher also got few weeks before they were actually repaired."