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"High & Dry took care of my foundation issues on-time, professionally and with excellent service during the entire stressful repair."

"Do not use this company. First of all we had them look at our basement before we had it refinished to see if we needed a sump pump. They said that we wouldn't need one, so we refinished our basement. Then it flooded. So after we took up our less than 1 year old drywall and flooring, they came in and said "oh yeah, you need a sump pump." In June of 2024 they installed a sump pump. Then the basement flooded again, because the sump pump leaked. It took months, but finally they came back in November to "fix it". It still leaked. So they "fixed it in January of 2025" and guess what. It is still leaking. Every person that shows up is a different person and none of them have any clue what is going on. We get a different crew, different manager, different person to contact and none of them have any idea that this is the 3rd time they are fixing something. We have had our basement torn up for months now. It has been re done multiple times and each crew that redoes it has no idea what they are doing. I do not recommend this company at all. They have taken 10's of thousands of dollars from us, not to mention the 10's of thousands it will take to put the basement back together IF they ever get this fixed. At this point it would have been easier to clean up some water after a big rain every year than it would be to take care of what we have going on. Our basement is a mess, our house is a mess from jackhammering up our basement every 3 months, and we now have MORE water than when we started. And the best part is, no one has any idea how to fix it, and no one responds to us when we try to schedule anything. The customer service and lack of knowledge is absolutely astounding."

"Atlas did a fantastic job. Mike accurately diagnosed the problem (a foundation crack hiding behind wood paneling) and patiently explained it to us new homeowners. For the repair itself, he arrived on time, applied epoxy efficiently, and dealt with some unexpected obstacles. (Some flooring needed to be removed to -literally - get to the bottom of the issue.) Our neighbor highly recommended Atlas, and we see why!"

"Brad and his crew came out to help us with water coming into our basement. They sold us on a drain system and dug a perimeter around the majority of our basement, added rocks and pipe and then sealed it back up with cement. They also installed a new sump pump in the same location as the old one. Unfortunately their system has not stopped the water coming into through the cove joint. We’ve had Brad out twice and he insists that their drain system is only designed to catch the hydrostatic water coming from underneath. The sump pump hardly ever does off, even with a flooded basement. This is not correct as a properly installed system should be catching water from the cove joint and sending it through the system in the floor and to the sump pump. I would never use or trust them again. We are out thousands of dollars and still have a flooding basement."

"it went fine, he came to see the problem & a week later he fixed it. water is no longer coming in."

"Honest and provided recommendations on how to monitor current cracks, did not try to oversell or fear monger"

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"From the beginning of my project in January 2024, I have never regretted my decision to choose Ethos Building Group LLc. Jeh Johnson and his partner Tracy Herod have worked diligently to execute the itemized proposal that began this project to rehab, restore, and rebuild my home at 607 Wilmington ave. St. Louis MO 63111. An incredible number of tradesmen and tradeswomen have done their individual tasks all on a schedule professionally overseen by Jeh. These liscensed and masters of their trades worked alongside Jeh who if necessary stepped in and aided e these individuals. His overall expertise has brought my home to this point. One must keep in mind that a burnout like my home is an unusal job for Ethos Buildig Group LLc to accept. Yet at every stage my home has been given the same careful and thorough attention as their larger jobs. And despite some push back with my insurance company every thing has proceeded smoothly and orderly manner given the inevitable supply chain delays. Jeh Johnson is an affable young man who has facilitated all phases my prject and has even taken time to educate me on all the intricacies involved in a project such as mine. I cannot think of any single word to describe my experience with Ethos Building Group LLc but the forgoing will have to suffice. Thanks you for your kind attention. Stay safe and make a point of telling those who you find dear just what they mean to you."

"Best quote from the the companies I contacted. Fast job completion."