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I LOVE MY REPLACEMENT WINDOWS AND SLIDING GLASS DOOR!  Their overall time management is terrible.

When the original call came in to say the windows were in and ready to be installed, a date and time was scheduled.  The scheduled date was December 17th and I was told to expect the installers to arrive between 8 to 10.  I took the day off from work.  Then I received a call telling me to expect them between 9 -11.  Since I had already scheduled another repair/maintenance I was not able to change my vacation request.  I got another call stating that they would arrive between 11 - 1.  They arrived closer to 1:00.  They were not able to finish that day and I was told about 6:30 pm that they would need to return the next day (Dec 18th).  I had to call my job the next morning to let them know that I needed to extend my vacation leave request.  When they installed the patio doors the correct trimming was not included with the doors and they had to trim and temporarily apply what they had been given.  We had to reschedule a different time for them to come to install the correct trim.  It was originally scheduled on a Saturday.  I had received numerous calls to reschedule the time for that day.  Finally, I was called and told because the weather was getting bad they were not able to make it at all.  So a Saturday morning was wasted waiting.  One day I got a call that they were in the area and was able to meet me to install the trim.  I missed a business lunch to meet with them to take care of the trim.  When I was hanging up the curtains on the patio door I noticed the streaks on the inside of both panels of the patio door.  I again had to schedule vacation time (February 12) to meet the installers to replace the patio door panels.  I took time off that morning from work because they were scheduled to arrive between 8 and 10.  I got a call about 9:30 to say they were about an 1 1/2 hrs out but would get there ASAP.  They actually arrived a little after 10.  Once the panels were installed and the trim put back on it was a little after 11.  Luckily I was able to make it to work by noon.  That weekend I noticed there were cracks and pieces missing on the door trim they replaced so I called and sent a picture of the problem to Window World.  They had someone come out 4 different times before they got the right piece ordered and replaced.  Window World did call several times to apologize and to make sure I wasn't too inconvenienced.  After they got the correct piece order and the door fixed they haven't called or make any contact with me.

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"Great! Our sales rep, Dennis, was a great guy: low pressure, attentive, he went over all my options and listened to what I wanted; then he told me exactly how the process would work. Everything came in when he said it would come in and the price was exactly what he said the price would be. The crew that installed everything was prompt; they worked quickly and did a great job of making sure everything was installed with as little muss and fuss as possible. We had a glass block window that had been poorly installed in a tile wall; Dennis told us this window would be tricky to take out and a new window to be installed. The crew did a great job though; they were careful and only barely cracked one tile (which other salesmen told us it could turn out disastrously; and Dennis warned us that the way the window set no matter how careful the crew was the tile was at risk). So it was a huge relief that it turned out so well, and of course a testament to how care the crew was. A few days later Brenda, one of the owners, followed up, and she did a great job of making sure I was happy with the work and that everything had gone well."

"Brian and his whole crew were a pleasure to work with. They finished the installation of the egress window in a timely and professional manner."

"From the estimate to the completed project they were very responsive and professional. The men who removed and replaced the windows were conscientious. I have received many compliments on the appearance of the windows, you can see that they are excellent quality and they were reasonably priced. I would recommend Creative Coverings NuSash to anyone replacing their windows."

"I had to speak to at least 5 different people in the prosses and communication between them wasn't always accurate. Their suppliers caused delays, in particular the glass door. First instaler was very good but had to wait a month for the doors. Not happy with door, they seem fragile and hang very loose. Expected much better for $10'000. Don't have a good idea what to expect because each process ie: sales, measuring, 'dispachers , instalers, is a different person and start over with questions."

"Kent was fantastic! Price was fair, and the glass shower he stalled looks great! He also installed a mirror above our vanity..I highly recommend!!"

Foundation Recovery Systems (FRS), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Missouri, Iowa, Illinois, and Kansas. With fully trained technicians, industry-leading products, and nationally backed warranties, FRS is here to restore your foundation or crawl space.\nFor state licenses visit Groundworks.com/licensing

"My experience with Blue Springs Siding & Windows, LLC was great from start to finish! Matthew worked with me to find a window solution that worked with my budget. He listened to my needs and came with solutions. The installation team was fantastic. Quick, thorough (he walked me through how to open each window), respectful of my property (just had the house painted) and cleaned up perfectly. A great experience and will call them for any of my window needs."

Rayne-Storm Roofing Consulting, Inc. is a full service roofing, siding, and windows company. We are proud to offer a wide variety of roof systems that are available on the market today. We make sure that all of our employees and subcontractors are continuously staying up to date and educating themselves on new and different roof technologies, products and processes within the ever-growing roofing industry. We have professional insurance adjusters and certified engineers on staff to help assist with easy and hassle free insurance claim assistance. We are licensed and insured for your protection. While we specialize in insurance restoration, we offer our services to everyone in any situation. We perform work on both commercial and residential properties. Steep and low slope roof applications. We are a preferred contractor for most larger manufacturers and offer extended warranty periods to all our valuable customers. We do all roofing, metal, asphalt, natural stone, everything

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.