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"Excellent service and workmanship! Spencer and his team are professional yet friendly and personable. They were very considerate and accommodating as my spouse and I both work from home (and have a lot of furniture). We are very happy with the fresh, new look of our home. We would recommend Spencer and are pleased to find out he also does flooring and other large home projects."

"They showed up right when they said they would and did a great job. Concrete sidewalk is all level and clean up was great. No more tripping on the sidewalk. We will be passing their name out to anyone that needs this kind of work done."

"Did great job on leveling all sunken concrete , patching 4 areas on garage slab / apron. Crew was on time , efficient , cleaned up after project and even shut the garage and back service door upon completion. Definitely would recommend."

"The service was for Radon Mitigation in our home that had higher than acceptable Radon levels. The work was professionally done, and care was taken to protect carpeting etc during their work. The crew updated us home owners as they did their work and asked permissions for needed modifications to the house. I would recommend this company to anyone looking for quality workmanship, congenial communication and moderate pricing."

"This whole project could not have gone smoother for us. From Adam L. helping us understand the process and getting us scheduled to Isaiah S. and Matt N. doing the work on site, we couldn't have been more pleased. All three gentlemen were friendly, professional and answered all of my (many) questions. I highly recommend Innovative Basement Authority...I wish I could give 6 stars."

"My sidewalk leveling using mud jacking work was completed quickly with great results. Fair price, good communication."

"Went great! we were able to rent the house we loved . Process was great and my questions were answered immediately. Cassie Ott provides great customer service and made the process easy ."

"Very well from start to finish. Left my house quite clean.  I would highly recommend Sears to anyone."

"Garrett was very responsive with the bid and throughout the project. He raised our patio about an inch and a half, but had to stop before raising it higher, as he was concerned about the concrete cracking. I appreciated that he did not just continue the project. He did reduce the price quite significantly since he wasn't able to fully complete the job and the price was very fair."

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Vitaly (owner) came to my house to see what needed to be done and to offer suggestions.  He was polite and professional.

Viktor came to work on time a few days later to start the demolition. The dumpster was not there the first day so he came back the next day to start. No problem.  Viktor and his helper worked very hard to demolish  the bathroom.  They cleaned up each day before they left.

There was some mold on an adjacent bedroom wall , which was not surprising, since the some of the old bathroom shower tiles were missing.  Vitaly thought that we could find some kind of a solution to get rid of the mold, but  none of the stores had a powerful enough formula to do the job right.  After a  few days, I decided it was best to have that wall removed completely.   Vitaly asked Viktor to give a bid to remove the bedroom wall.  Viktor did not want to take on that job.  Vitaly then gave me a name of a contractor who specializes in mold removal.  I hired that company and in about another week, the mold wall was carefully removed and replaced with another bedroom wall. 

Before the bedroom mold wall was removed, Viktor installed an outside vent cap for the bathroom fan.   There is a small section of roof (approx. 18 inches) with a pitch extending from the side of the house above the bathroom ceiling where the vent roof cap could be placed.

 Viktor installed  a vent cap, but it was the wrong type.  He installed a wall vent cap, not a roof vent cap.  Also, the vent was installed over the shingles and flashing, instead of under them. If left as is, wind and rain  would be able to come into the exhaust pipe or leak under the shingles and enter the bath fan/house.  I notified Vitaly about it.  He called me back and said that they would fix it.  He said that Viktor told him that he had installed that type of vent before.   I said to Vitally that I would remove it and install a new, correct type of vent.

After the bedroom wall was replaced, I decided  that I did not want to use Vitaly's services any more.  I called Viatly and talked to him about the situation and my decision.  He was very polite and listened to what I had to say.  We agreed that it was best to settle on the charges I owed him and move on.    

 I've called Angie's List a few times, since, to talk about the situation.    One of the things that I found from the Angie's List Representative was that Vitaly's company had already been paid by Angie's List.  This surprised me, since I thought a contractor would get paid for a Big Deal only AFTER the work had been done.

  At this point, I want to be sure that Vitaly's company gets paid for the work they did. (they have been paid, amount is unknown) 

  Also, I would like to get a refund for $3700.00     I feel that I owe Vitaly $1300.00 for the work his company did.   My figure includes an adjustment for replacing the bath fan vent and for the extra 5 days the dumpster sat in my yard.

I would appreciate a resolution to this situation so that all 3 parties can move on.  Thank you. 

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