Get matched with top deck staining pros in Saint Augusta, MN

"Found and repaired multiple issues in my home. It was great to have one person who could take care if everything. Painting, scraping ceilings, laying vinyl flooring. Replacing deck boards, cement work in 3 different applications, replaced thresholds on garage doors and repaired the repair on cracked shifting cement above the subgarage. Made my deck safe. Replaced some missing drywall in the basement. Great carpenter. Easy to talk to, consistently shows up and leaves things neat. Gets it done. Found some rot under my siding and came up with a good plan to seal it up and make it structurally sound again. Found during prep for exterior painting."

"Kacey was great to work with from first contact and quote to carpet replacement and payment. We would recommend him for a wide range of home improvements."

"We had our kitchen cabinets and all of the upstairs rooms painted, and the results were fantastic. They had great attention to detail and the cabinets have the finish I was looking for. The crew was professional, reliable, and kept everything clean throughout the project. Highly recommend for anyone looking for quality painting work!"

"Had my window sills, ceiling & dining room painted! Turned out perfect!"

"Amazing service, awesome person to work with and definitely knows great customer service."

"Great timing, great services, nice people. Could have done another coat of paint, but was very minimal where it was needed."

"My experience with Jared and Paula couldn’t have went any better and I love my new kitchen! They were on time, communicated daily even when I had a ton of questions choosing a color. I am so impressed with the quality and durability of my cabinets. They even painted my kitchen for free! I will definitely use them again in the near future!"

"It was a good service. He was on time and completed the job in a timely manner. He cleaned up everything after himself."

"We love our fence-- it's beautiful!  Yet, while the final outcome was"A" worthy, a few bumps along the way unfortunately weigh down my overall rating.
When I reached out to Artistic Fence through Angie's List, I got a timely response and an estimate soon followed.  I liked the samples of their work, the price seemed fair and reviews on Angie's List were strong so we signed the work agreement and made our deposit without delay.  
The bumps were essentially the result of some inconsistencies in the way of customer service.  Namely, we were not impressed with the crew that did the tear-out of the old fence and placed the posts because of their general lack of professionalism and regard for our property.  I feel pretty strongly that every crew working residential jobs needs at least one person who has the soft skills needed to, at the very least, introduce themselves to the homeowner and say what they are there to do.  If there was such a person in this crew, he did not introduce himself, which caused some unease.  Plus, they did not space two of the posts correctly so one needed to be dug up and moved by the builder.  I believe with more proactive and detailed communication from a project manager, my expectations could have been managed more effectively.  For instance, I was expecting the crew in the morning of the first day so I stayed home from work to get them set-up with power and water.  After a couple hours I inquired about their whereabouts.  Turned out they didn't arrive until the afternoon and then worked for only an hour and while I understand the weather's heat was likely disruptive, I felt out of the loop.  Or, perhaps that was part of the project plan all along, but based on my expectations they were late, left early and threw the job off schedule. Things turned around after I expressed my frustration over having a torn-up, exposed yard and  being told the job would not be finished by the agreed date or two days after that when we were slatted to host an event in our backyard or two days after that. 
They responded with great service recovery?moving things around to send out their ?best builder? (perhaps owner too) to get things very close to finished allowing us to get our yard cleaned up in time for our party.  He was great?friendly, understanding, and detail-focused.   He was very apologetic about our experience with the earlier crews.  He communicated how he was going to approach the build.  When he finished, he gave his recommendations on care, including staining.  He let me grab some scrap pieces to test stains.  He even offered to haul away some old concrete footings from a separate project, which was very helpful.  And, like I said at the beginning, the finished product is really lovely and has helped us enjoy our backyard so much more.
Based on the final product, I think it?s a shame this project didn?t earn an A because the fence is truly excellent.  The process in total was good, just falling short of great.  I would certainly recommend Artistic Fence and I would use them again in the future.

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"Very well. They were meticulous and cared about their work. They patched a hole they did not expect. Thoroughly cleaned up afterwards."