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Sewer Cleaning questions, answered by experts

That pungent rotten egg smell coming from your drain is likely the buildup of biofilm—hair, skin, and soap scum that turns into a black sticky mess. In this case, pouring down near-boiling water, baking soda, and white vinegar will remove the smell. Keep in mind that a rotten egg smell is occasionally a sign of larger sewage line clogs and other related issues.

A sewer cleanout typically looks like a white or gray PVC pipe with a removable cap. It's often located either in your yard or basement, depending on your home's plumbing configuration. The cleanout pipe is designed to provide easy access to your sewer system for maintenance and inspections. It may be flush with the ground or slightly elevated, making it distinguishable from other pipes. When you remove the cap, you can access the sewer line directly or determine its direction, which can be helpful when you need to locate your sewer line from your house to the street.

Even with a high-resolution camera, what you're looking at on the screen may not be recognizable to the untrained eye. Your plumber should be willing to walk you through the video and explain what they found. With high-res images, bright lighting, and self-leveling technology, you should get clear, steady views of the pipes that make up your plumbing system.

A clogged sewer line is not typically covered by homeowner’s insurance, though some sewer line issues are covered. For instance, damage related to a fallen tree is usually covered. Though sewer line replacement is not covered in a standard insurance policy, some companies offer add-ons for this purpose. Read the fine print before spending your own money.

Your sewer pro will take about an hour to complete your sewer line camera inspection. However, if your home does not have cleanout access and the pro needs to remove the toilet to access the sewer line, the time to completion will take longer. Note that this estimated time does not include the time for repair, drain cleaning, or any other services you may need. 

The Morris, MN homeowners’ guide to sewer cleaning services

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