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"Let me say, there are fencing companies, and then, there is Garden Structures & More.  You really cannot even begin to compare the two.  Hal is a top-notch craftsman from start to finish.  This was not a typical fencing job, where sections are brought in, posts are set into the ground and the sections attached to the posts.  This was an entirely different experience.  The fence was built on site, board by board.  The vertical boards in the lattice actually go all the way down to the bottom of the fence. Of course, doing it that way requires a bit of a mathematical genius, when you are dealing with different width boards in between the lattice boards-- especially when you get into the corners where sections need to be a different width from the standard size. I also realized how much care was taken in dealing with the slight level differences in my yard. Hal was careful to make adjustments when possible, so that the top line of the fence remained level, even though the ground did not.  It is sturdier than any fence I've ever seen, and the attention to detail is wonderful.  Every side of each board is routered to give it a softer edge.  The posts don't need a cap.  The tops are routered the same as the rest of the fence, and they look simple and clean, a lovely complement to the clean lines of the fence as a whole.  The double gate with arbor is really beautiful.  I'm not a fan of black hardware, and Hal supplied some beautiful stainless that looks so much nicer.  Hal started right on schedule, and ended exactly when he said he would.  And, he is very thoughtful.  Not only did he build me a beautiful fence, but he put up a bird feeder that I hadn't gotten around to doing myself, and even brought my garbage cans into the garage on garbage day!  In the days since the fence was completed, I have received many compliments on the fence and arbors from people walking by.  And, they have also commented on what a nice crew installed my fence-- that it seemed like a great group of guys.  I would use Garden Structures and More again, in a heartbeat.  It was a great experience!
  
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"Larry did an absolute fabulous job with everything, especially the install of the screen door.  The opening was less than perfect but Larry made sure the door fit to perfection.  He was also able to fix the soffit so it's now back in place and replaced the piece of siding so it should not come down again.  

Larry also was able to give me a bid to finish a bathroom project that I've started and am unable to complete on my own.  The bid is extremely reasonable and Larry and I decided he'll be back to do the job this Fall.  I can't wait and know he'll do an equally a great job as all the others he's completed already."

"If you have tile in your home and you need some help this is the guy to call.  He is a very nice, friendly, honest, helpful guy that wants to make sure people don't get screwed.  My job was very small but I wasn't sure how to handle it.  He gave me tips on how to handle it and I planned on doing the job myself.  He left the house and then came back to the door and offered to take care of it.  It took him 2 minutes to complete.
WOW!!!
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"They were able to do it while I was out of town. Did a great job!
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"I had just had my house broken into and a window needed to be boarded up.  After trying to contact a couple difference companies, Cady Handyman was so nice and accomodating and able to help me within hours.  They were very considerate, did a great job, and helped me out when I really needed it.
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"A few projects have been completed to satisfaction, and for a good price."

"HUGE thanks for the amazing work on our shingles and siding! Professional, detailed orientated, and truly went above and beyond. Highly recommend!!"

"Everything was done better and faster than I expected! They were very knowledgeable about paints and the process. They even took on a few extra projects I needed painted such as some exterior cement wall and our porch swing. Very kind and professional!"

"We had a great experience with Justin and his crew. Initially we contacted him to replace some 65yr old windows, and he was the only contractor to bring to our attention that we had hail damage on the window wraps, siding, gutters, and roof. His experience really helped us thru the insurance claim process and it ended up being a huge cost savings for us. We were so impressed with his customer service, we decided to have him convert our 1-season porch into a 3-season porch, install tile flooring, replace some doors, and paint the interior and exterior of our home. He listened to our ideas, gave us options and suggestions, and helped create solutions for all of the projects. He's like a fiduciary for home improvement and we relied on his expertise to make some great choices to improve our home."

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Vitaly (owner) came to my house to see what needed to be done and to offer suggestions.  He was polite and professional.

Viktor came to work on time a few days later to start the demolition. The dumpster was not there the first day so he came back the next day to start. No problem.  Viktor and his helper worked very hard to demolish  the bathroom.  They cleaned up each day before they left.

There was some mold on an adjacent bedroom wall , which was not surprising, since the some of the old bathroom shower tiles were missing.  Vitaly thought that we could find some kind of a solution to get rid of the mold, but  none of the stores had a powerful enough formula to do the job right.  After a  few days, I decided it was best to have that wall removed completely.   Vitaly asked Viktor to give a bid to remove the bedroom wall.  Viktor did not want to take on that job.  Vitaly then gave me a name of a contractor who specializes in mold removal.  I hired that company and in about another week, the mold wall was carefully removed and replaced with another bedroom wall. 

Before the bedroom mold wall was removed, Viktor installed an outside vent cap for the bathroom fan.   There is a small section of roof (approx. 18 inches) with a pitch extending from the side of the house above the bathroom ceiling where the vent roof cap could be placed.

 Viktor installed  a vent cap, but it was the wrong type.  He installed a wall vent cap, not a roof vent cap.  Also, the vent was installed over the shingles and flashing, instead of under them. If left as is, wind and rain  would be able to come into the exhaust pipe or leak under the shingles and enter the bath fan/house.  I notified Vitaly about it.  He called me back and said that they would fix it.  He said that Viktor told him that he had installed that type of vent before.   I said to Vitally that I would remove it and install a new, correct type of vent.

After the bedroom wall was replaced, I decided  that I did not want to use Vitaly's services any more.  I called Viatly and talked to him about the situation and my decision.  He was very polite and listened to what I had to say.  We agreed that it was best to settle on the charges I owed him and move on.    

 I've called Angie's List a few times, since, to talk about the situation.    One of the things that I found from the Angie's List Representative was that Vitaly's company had already been paid by Angie's List.  This surprised me, since I thought a contractor would get paid for a Big Deal only AFTER the work had been done.

  At this point, I want to be sure that Vitaly's company gets paid for the work they did. (they have been paid, amount is unknown) 

  Also, I would like to get a refund for $3700.00     I feel that I owe Vitaly $1300.00 for the work his company did.   My figure includes an adjustment for replacing the bath fan vent and for the extra 5 days the dumpster sat in my yard.

I would appreciate a resolution to this situation so that all 3 parties can move on.  Thank you. 

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