Get matched with top chimney cap pros in Harris, MN

"We had a french patio door and 11 windows replaced in our home in Stillwater, Mn. We were extremely pleased with all areas of the process. Although the project was originally planned for mid November and did not start until mid-December and the weather created a few issues, the project was completed in a timely manner once it was started. I was very pleased with our installation crew: Chris, Gabe and Tanner. They worked very hard, were very considerate and punctual. Our sales person, Chris, did an excellent job in explaining the construction and product, Marvin Infinity windows and doors. The QC inspector, Josh was extremely thorough. Very little work had to be redone but Josh made sure every scratch and defect was replaced. We were extremely pleased with the thoroughness of his work. Every member of the Lindus team was professional, polite, informative and respectful. We listen to Andy Lindus on WCCO radio and that was the reason we choose Lindus Construction. The cost of our project was high and more than I expected to pay but we are very pleased with the end result."

"BUYER BEWARE! I WAS CHARGED $530 TODAY FOR A JOB THAT RUMPCA WOULD HAVE CHARGED $250 FOR ONE YEAR AGO: PLEASE READ ON: RUMPCA NO LONGER BILLS CUSTOMERS BASED ON PARTS AND LABOR. I Just spoke with Mr. Rumpca on the phone and he explained to me "We stopped doing that a year ago." The least they could have done for a long term customer was tell me up front that parts and labor charges are out the window. Mr. Rumpca further explained "We now charge a flat rate." IN CASE YOU'RE WONDERING WHY RUMPCA NOW CHARGES A FLAT RATE here's how it works straight from the mouth of a reputable small business organization: "When a small business is paid a flat rate for completing a service, it can make more money by performing more services in a shorter amount of time" Unfortunately that means you, the customer pays more. In my case a lot more. More than double the price of what I would have paid under Rumpca's prior labor and parts pricing system. My furnace was not working properly yesterday. So I called Rumpca and they stopped by. They ended up replacing the gas control valve. Under Rumpca's prior practice of charging for parts and labor the total cost would have been $250. Here's how that breaks out: - LABOR $150: According to Homeguide The average cost for a service call is a minimum charge of between $75 - $200 and that is applied to the first hour of labor. I'm using $150 which is near the top of Homeguide's range. The technician was at my house for 1/2 hour - SEE TWO PHOTOS AT BOTTOM. Here's what he did: 1.) He looked in the error code window on the front of the furnace and it indicated that the gas control valve was bad 2.) He removed 2 screws and took off the furnace door 3.) He detached 2 electric quick disconnects from the existing gas valve 4.) He backed off the 2 threaded fasteners and removed the existing gas valve 5.) He rubbed thread sealant onto both threads and attached the new gas valve 6.) He plugged 2 electric quick disconnects into the new gas valve 7. He ran a quick pressure test 8.) He refastened the furnace door with 2 screws. THAT'S $430 DOLLARS FOR 1/2 HOUR OF LABOR - THAT IS WHAT I PAID UNDER RUMPCAS FLAT RATE PRICING - UNDER THE PRIOR LABOR + PARTS PRICING MY LABOR COST WOULD HAVE BEEN $150. - PARTS $100: The gas control valve Rumpca installed is sold on Amazon for $75. Since Rumpca is a business, they pay about $50 for the valve. Assuming they double that to make a profit on the part, $100 for parts. - TOTAL COST THAT RUMPCA WOULD HAVE CHARGED ME A YEAR AGO WHEN THEY WERE STILL CHARGING A FAIR PRICE BASED ON PARTS AND LABOR WOULD BE $250 ($150 labor + $100 parts). UNDER THEIR NEW FLAT RATE PRICING I WAS CHARGED $530. That's right! $530 dollars for 1/2 hour of labor and a part that cost them around $50. YOU NO LONGER RECEIVE AN ITEMIZED BILL THAT BREAKS OUT PARTS AND LABOR - Just a single line with the final amount. It's like taking your car to the auto mechanic and paying an expensive bill and you have no idea how much you paid for parts and labor - Since you're not a car mechanic or in this case a heating and a/c technician you have no idea how the costs break out for the parts and the labor - Not exactly good for an informed consumer but great for the small business, in this case Rumpca. RUMPCA IS NOT THE REPUTABLE COMPANY THAT I'VE BEEN DOING BUSINESS WITH ALL THESE YEARS. In my opinion their new business model is to gouge as much as they can from the customer with flat rate pricing and manage their Google reviews so they look good (That night after they preformed the service they solicited a Google review from me via text message just like shady online companies do). I will be filing a formal complaint with the Minnesota Attorney General and the BBB - Rumpca should have notified me up front that I was no longer being charged for parts and labor as has been the case for many years. Morally suspect to say the least when a company changes their terms of service without notifying an existing customer. I will also post my review on all other online review sites so others know the score."

"gave us a solution and then helped us with preventing our entire house to be sealed up at minimal additional cost."

"On time great job"

"Great Service!"

"We had Northrup completely renovate our bathroom and Chris and his subcontractors did a great job. They were responsive and finished the job on budget and on schedule. We would work with them again!"

"Very informative and helpful."

"The furnace in my condo had a crack in the heat exchanger and was red tagged. It was time to replace. I got proposals from several HVAC companies. Most had long lead times due to supply chain issues or a booked schedule, which was an unpleasant proposition given that the colder months were fast approaching. Residential Heating and Air was the last company I contacted. I was immediately impressed by the great customer service and the attentiveness to my needs. Chris, the owner, came over himself to assess the situation and provide an estimate. He was able to find a Magic Pak unit that fit the limited space and provided an estimate that was very competitive. Installation only took four hours, plus another hour for the electrician to finish the hookup. First contact to installation was less than two weeks, which was pretty remarkable, especially given how covid has disrupted the supply chain. I couldn’t have asked for a better experience. I highly recommend this company."