"Service install technicians were great!"

"Dave did a fabulous job with installing our sump pump & dehumidifier. He had to come back the second day to finish but he did an exceptional job. I had questions while he was installing and he answered everything so I totally understood how everything works."

"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"

"Hal and I have been working together on several interior and exterior projects over the past three or four years.  The most recent project was the completion of the backyard fencing, including a gate.  As always, Hal expertly managed the project.  The quality of his work is always high.  The fence is gorgeous with Hal's sense of artistry clearly evident.  I find that Hal is extraordinarily conscientious and a very effective communicator.  He and his team are reliable, and Hal actively supervises the team to ensure that the work meets his high standards.  Hal and his team's work is completed quickly and timely, and the work site is always neat and clean.  Hal and his team are very careful to respect my neighbors' property during the tear down and construction phases and to keep my dogs' needs in mind (they always installed temporary fences over night so that the dogs could run during the evening).  It is hard for me to find words to describe the skill and artistry that Hal brings to fencing project.  I recommend referring to his website at www.gardenstructuresandmore.com.
I highly recommend Hal and Garden Structures and More for backyard fencing projects.  Hal listens to me and designs structures that match my tastes.  He provides me with guidance and suggestions that are truly helpful.  I don't spend any time managing Hal's projects or checking his work as I know that Hal has such high standards for his work.  Hal is very good at communicating with me.  I always know the status of a project because Hal has always contacted me before I can even thing about calling him.  In the end, Hal makes it really easy for me to get projects completed, which is something that I value in a contractor.  As an aside, Hal's skills and reliability extend to interior projects.  Hal has built two stair cases, refinished bathroom walls and ceiling, and completed other projects for me.  Hal is very knowledgeable, reliable, and skilled about interior projects.  Again, I highly recommend Hal and Garden Structures and More.
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"The service was excellent in every way. The sales person was very helpful and professional. The guys that did the work were prompt and did a great job. We are very happy with this company."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Welcome to Mill Pond Plumbing! We pride ourselves on quality and customer satisfaction! We are a family-owned, 4th generation, plumbing company with many decades of experience. Please, give us a call today!

We pride our company on reliability, great communication, integrity and quality work. We are experts in our plumbing and will do our best to keep you as educated as we can on your particular task or project. We look forward to working with you.

We take pride in our experience and customer service satisfaction. Our reputation is based on service safety, and quality, regardless of how big or small the project is.

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. \n \nWe would welcome the opportunity to earn your trust and deliver you the best service in the industry.