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We called 4 different contractors, John from Don Green's Dirt Service was the only one that called us back. He came out within the week and gave us a quote. It took time trying to discuss with 10 people. John stopped out for a second time and gave us 3 different options as price was a concern. Once we all agreed on price/work, John and his team were able to come out the next week and complete work. A few of us watched the whole process. You could tell how efficient they were as doing this many times. Work was completed in 1 day and for quote amount. There was extra gravel used but John did not charge us any extra. The road looks great and concerns were fixed. John and his team took the time to walk us thru the project and inspect before payment. They did such a great job on this we are having them back in the spring to clear part of our land.

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"I had thought of attempting the work myself, but realized that Tom, a problem solver, had completed a better job than I could have managed. I have used Cady Handyman Services several times in the past, and would use them again.
Mike Thompson"

"The workers on site were wonderful -- we were very happy with the work as it was being performed, and they were very careful with surrounding area (drive, sidewalk, lawn) and did an excellent job overall. They were friendly and very respectful of us and our home/yard - a joy to have around.
My dissatisfaction was with the level of responsiveness I received from the owner after accepting his bid and sending a deposit check in (up until the deposit was sent, he was very quick to give a bid, explain the process, and return calls to answer questions).
After being told that the landscape crew was "a few weeks out" it took about 6 weeks for the job to happen, and that was after several calls to the owner to get an update on status. I understand that other projects ahead of mine may fall behind schedule or go beyond scope, however I was never updated on timing at all and was left wondering if he even received the paperwork with the deposit check. The only proactive note I received from him was the email on Friday at 5p indicating that the crew can start Monday morning, and 'will someone be there that morning'.
Upon project completion, my husband inadvertently gave payment in full, per the invoice, to the lead worker at the site (not factoring in the deposit check I sent in 6 weeks earlier to secure the bid). After immediately contacting the owner to let him know about the mistake, I asked him not to cash the check. I received no reply, and 3 weeks later the check was cashed. Now I need to go thru the hassle of trying to get that deposit money refunded. While the work performed was wonderful, the business management and
customer service leaves a lot to be desired.
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"We had purchased a big deal for the service, and they were very good. They were friendly, timely, and he was a nice man to work with. I had them do some trim work around flowerbeds, and they charged me extra for that. He was very quick in his response, and everything was very timely. I was very pleased all around. The one draw back was that he was really good at holding the arrangement, but I was outside his area, and he still honored. It would be nice if that would be made much clearer as to what areas they service."

"Prompt and friendly service. Good communication before and during the two day project."

"We recently completed a complete remodel of the top floor of our story-and-a-half in Minneapolis with Plumbline Builders. It included expanding a half bath into a three-quarters master bathroom, adding a small walk-in closet, adding a small study nook, creating a small seating area, and upgrading all the insulation, HVAC, electrical, and plumbing. A few quick high points: - Roger with Plumbline is a straight shooter and very good at staying in touch. He was good at the sales table and communicating with us during the entire process, which was complicated by starting at the same time as COVID shutdowns in March 2020. - COVID - Plumbline did a great job making it work by separating the project area from the living space with a corridor of plastic and having contractors wear masks. Was it perfect, nope, but it was really done well for a very uncertain situation. - Results - the project turned out exactly as we hoped. The work is quality and worth the price. We’d definitely call Plumbline for future remodeling work (which is saying something because we’re big into DIY). - Roger was flexible with letting us do some of the work, and very helpful in working with us through those parts, e.g. demolition Into the weeds: The project bidding and scoping process was really good with Plumbline. Roger and his designer Jim had good ideas and were also clearly used to dealing with contingencies that come up in Minneapolis homes. We did three or four revisions to the initial plan before we landed on one we liked. They did a great job staying in touch and sticking to timelines. Scheduling was also fine. We were about two months out when we signed the contract, which seemed reasonable. The estimated work time was about eight weeks, which we blew past by about a month. However, COVID threw a major wrench into everything, so all things considered I feel like we did well on time. We did our own demolition, and Plumbline arranged for the dumpster delivery and provided some tips on how to get everything out. We also received a building deconstruction grant through Hennepin County, and recovered a lot of building material that will be re-used, including knotty pine wallboard, doors, light fixtures, plumbing fixtures, carpet, etc. Once Plumbline got in, the clean up and framing proceeded very quickly. The contractors did a great job sticking with wearing masks in our living space and clearly knew their stuff. Insulation was the only major complication. We’d let Roger know that there were rebates available for insulation projects early on, but didn’t realize that his insulation contractor wasn’t certified with the gas utility’s rebate program. To his credit, Roger covered the rebate cost out of pocket. The insulation install almost derailed the project. There were issues with the quality of the work, which everyone acknowledged, but we weren’t able to inspect the insulation before it was covered with drywall, only able to see the problems in the unfinished areas behind knee walls or in the shower. Without getting too much into the weeds, we rented a thermal imaging camera to verify that there were few, if any, trouble areas behind the drywall and Roger worked with us and his subcontractor to fix the visible problems and add additional insulation behind the knee walls. It was the only time the project really went awry and it was resolved reasonably. As we moved toward finishes, the only thing I’d add is that Roger says “I run my allowances high” for things like tile and railings, but our experience was that they were modest. We only came under the allowances once or twice, and ran over a few more, and we lean toward simple and traditional styles. So if you really like marble and quartz and glass, or a fancy railing, be prepared to blow past the quoted allowance. The finished project is excellent, just what we’d hoped for. The bathroom looks great and is very functional, despite having to cram a shower under a sloped roof. The tile work is superb, the woodwork is very good. The plumbing, HVAC, and electrical subcontractors were very polite, communicative, and helpful. We particularly liked Jeff, who handled a lot of the general work and the ending punch list, including some of those crazy, unexpected things. Overall, no home improvement project is perfect, and that’s why we appreciated Roger and Plumbline for being able to be honest and straightforward about dealing with the unexpected. They planned well, kept it together during #stayhome and delivered a great remodel at a reasonable price."

"We are so pleased with the work Mill City Concrete did at our home. Tim came up with great ideas and design. He and Kris were a pleasure to work with as we got ready for the project. Good communication always happened so we knew what was going on both before and throughout the project. The team that did the installation was lead by Jon and he and all of the workers were easy to speak with if we had questions. They were also easy to deal with if they had questions for us. They explained the process and options clearly so we knew what was happening. Work progressed daily and the job got done in the time Tim had projected. It looks wonderful and we have gotten numerous complements from neighbors and strangers alike. We would definitely have Mill City back if we need additional concrete work done on our property. We highly recommend them and thank them for a job well done."

"It was adequate service and quality."

We are a quality provider for demolition, excavating, concrete removal and installation. We are fully insured with over thirty years of experience. Providing the highest standards with competitive pricing in the service industry. Servicing Minneapolis, Saint Paul, Twin Cities area and special out of area contracts. We offer a 5% cash of contract for customer referals. Please contact us for a free no obligation estimate.

"Excellent. Very professional service and took care of us. Would definitely recommend!"