"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
"

**Seniors, Military, First Responders $50 off and one free dryer vent cleanout; valued at $100** Due to COVID19 we will temporarily shutdown until April 11th* We have a number of solutions to ensure that your home's air and water is safe and will keep your happy and healthy for years to come. We offer air duct cleaning, dryer vent cleaning, water purification systems, air purification systems to help protect your family.

"Guy that came out said that it was an issue of the boiler not having enough water. He turned the valve to force water to it and and ended making a mess in my basement floor of black gunk water that I had to clean up. Idk if that was necessarily the issue, he said that’s all it was and nothing else needs to be done. He didn’t provide any type of explanation as to why it wasn’t getting enough water when turned on as this is something that should be self regulated, not something I should have to monitor anytime I turn my heat on. I won’t even necessarily know if this is the case and it’s fixed until fall rolls around again and we need heat, as it is now warming up. I hope that he was correct but quite pessimistic, and felt that a more thorough check should of been done."

"From the individual who did the initial evaluation of the twenty year old furnace/air unit to the Comfort Consultant (who explained/developed a Work Agreement which led to the purchase/installation of a new 96% high efficiency boiler and air conditioner unit. Installation crew was efficient and professional. From start to finish ALL Grapids employees demonstrated a high level of customer service."

"They were very thorough with the design and were prompt and efficient in the installation."

"VH did a great job installing our new furnace and A/C"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

IT'S FIXED is a new Grand Rapids-based repair company dedicated to providing exceptional service throughout the Greater Grand Rapids area. With a team of three seasoned professionals boasting over a decade of diverse trade experience each, we synergize our expertise to tackle a wide array of repair challenges.\n\nAt IT'S FIXED, we are embarking on the initial stages of business expansion, driven by our commitment to establishing a reputation for excellence and reliability. Our mission is to deliver professional-grade solutions to individuals and businesses alike, offering our expertise wherever it's needed.\n\nWhether you're a commercial entity or a residential client, IT'S FIXED is poised to assist you. Our areas of expertise encompass a variety of essential fields, including but not limited to:\n\nAppliance Repair\nHVAC\nGrounds Work\nCarpentry\nPlumbing\nElectrical\nFlooring\nAnd more!!!

"Salesman was very informative and the crew did a great job with the installation. Couldn't be happier and the windows literally cut my utility bill in half so great product!"

With over 20 years of HVAC experience, here to help you with all your Heating and Cooling needs