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"Saleslady came out to the house and was very professional and knowledgeable.
Dale was the installer.  Very professional.  Kept us in the loop at all times about when the install would be done.  Worked with us on our schedule.  No problems at all.
Door is exactly the one we wanted.  They didn't normally stock the older-fashioned design we wanted, but they were willing to find it and buy it for us.
The only minor issues we had :
1.  We had told them in advance that one main reason we wanted to get a new door was that the old one wouldn't close all the way on its own.  The new one also had a problem with this.  The installer said "they are all that way... there is air being compressed between the two doors".   That differed from the saleslady's info. She said "No problem, we can solve that".  So the problem here was inconsistent expectation setting.
2.   Two days after installation, there was a minor dent in the door.  We don't know whether it was there when we got it.  It could have been our family members using a knee on it, since it was stronger to open/shut than the old one... that was what we had wanted.  So I won't assume the dent came with the door.

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"Three stars because the work is very nice, but I am disappointed in the overall experience. Larry came to quote cleaning and sealing our deck and confidently told me it would require 6-7 gallons of stain. He told me to get a Behr semi-transparent stain - no mention of having it tinted. (I've never owned a deck; it did not occur to me that it needed to be tinted.) It would have been helpful to know this, even if it seems obvious to other people. He arrived right on time to begin work, but when he realized the stain wasn't tinted, I had to take it back to the store and have it tinted. (His exact instructions: Take it back and have it tinted, OR return it and buy one that is already tinted.) I get home with my 7 gallons of tinted stain, and then it doesn't work in his sprayer, and I feel a little bit like he is blaming the brand - which he told me to choose. Finally the work is done...and he only needed HALF of the stain. So I am stuck with about $150 worth of stain that I don't need. He told me "it may last a year in the basement" and then when he saw how not happy I was, he said it would "definitely last a year" and can be used for touch-up later. Then he told me that's why he always tells people to get already tinted stain, so they can return the leftovers. Well - not really, otherwise I would have done that and would be returning my leftovers today. So, good work, timely arrival, and I appreciated that he came out to do the estimate in the evening. That was very convenient. But the overall experience has bummed me out and taken some of the pleasure away from my beautifully stained deck. I was hoping this could be the start of an ongoing relationship, as we have a lot of projects and he does almost everything, but I don't think I would hire him again."

"I have never worked with a designer before. Colette is amazing. Very personable. I feel my house is hodgey podgey and I needed more flowing colors and wall accents with open floor plan. Our house is small in comparison to newer homes and I think she did a great job with all her suggestions.I have total faith in her design expertise. Any body looking for a designer CALL COLETTE."

"The quality and care that this guy put into my dream project was beyond anything I could have ever anticipated. He not only listened to and understood the needs of what I was asking but then also interpretively built off of them in the most professional way possible. If there's any person that you are considering for fair pricing and the greatest outcome, this is your man."

A Trusted Partner for Bathroom Remodeling in Michigan!\n\nAs a leading name in Grand Rapids bath remodels, BathWorks offers a range of services that combine gorgeous products with daily functionality. Whether you need a shower conversion or a complete bathroom overhaul, we deliver results you'll love tailored to your unique needs.\n\nIf your bathing area isn't working for you, we can replace or convert it into a stunning, low-maintenance tub or shower. Our one-day wet-area upgrades ensure minimal disruption to your daily life while delivering maximum impact to your bathroom. Looking for a complete bathroom transformation? We also offer floor-to-ceiling remodels to give your bathroom a completely new look and feel.\n\nReady to begin your bathroom makeover? Contact BathWorks today! Based in Grand Rapids, MI, we proudly serve homeowners throughout Michigan with expert craftsmanship and personalized service.

"Father and son team were great. Came when they said they would, did the job I was quoted and cleaned up after themselves. I love my new bathroom tile...."

"The tile work was done very well. We are pleased with the quality of the work. There were a few things that led to the "4" rating: 1. The work hours were odd; typically from 11 AM to 6 PM. This was not always convenient for us but we were never asked about that. 2. The crew often used our broom and vac to clean up. We would expect that these basic tools would be part of the crew's. 3. A pipe that led to our Jacuzzi tub was disconnected leading to a big puddle in our basement. 4. Our shower control came apart after we used it two times; the crew had re-installed it and we had to repair it. Perhaps the crew should have called in a plumber."

"Best decision I have EVER made hands down was choosing SHB. I called multiple companies prior and never felt confident in going through with my remodel until I met Jerrod. He was honest, professional, friendly and consistent, along with his whole team. I know if I need anything done in the future I will call him first without hesitation."

"Honestly John and the rest of the team responded so quickly, were super professional and did a great job. I’ll definitely hire them for future projects."

"Larry and Dan D. were very professional. Job was done right. We had master bath remodeled. It looks great! Minor complaint would be the amount of time it took for the project to be started... 5 months from sign up to beginning of install. So, plan accordingly."