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"We had new countertops and a sink installed in April 2024 through Costco, with MKD handling the installation. We paid over $6,500 for the job. Just 14 months later, we walked into our kitchen to find the sink had completely fallen?due to failed adhesive and the fact that MKD never used the mounting clips that came with the sink. I contacted MKD and sent photos as requested. Days went by with no response. When I followed up, they admitted they had ?overlooked? the photos and promised to call back that afternoon. They never did. After another follow-up, they informed me the installation was only covered under a one-year warranty and that I would need to pay a $500 service fee just to have the sink reattached. Our sink is now literally being held up by 2x4s. This issue could have been avoided with proper installation and could easily be resolved with a quick visit but MKD refuses to take responsibility. Think twice before hiring MKD. In my experience, they have been careless, unresponsive, "

"They were responsive to the inquiry and price competitive. The car was picked up in short order and arrived a couple of days later. I've been through this drill before and been unhappy, but these folks were very good!"

"I contacted Cabinets.com because of a friend's recommendation. I am totally remodeling my kitchen top to bottom and had no idea how to go about creating a design or much else.. From the first phone call, I was treated with kindness, patience, and respect. I was assigned designer Greg Flassig. I was nervous about all the questions I had and whether he'd be willing to walk me though the process for as long as it took. Not only was he willing, but Greg calmly and patiently answered every single question. He spent as much time with me as I needed, explaining what I didn't understand, adjusting what I needed, and suggesting. what was optimal for. my needs. He even brainstormed solutions with me when I was unhappy with any aspect of the design. Not only did Greg professionally and compassionately help me, but he had a way of reducing my anxiety when it reared up. Greg was respectful of my budget and my needs, and truly heard what I said. He answered every single question I had, and when I didn't know what to ask, he knew what to say. I can't wait to get my cabinets and create my dream kitchen. After working with Greg, I have absolute confidence it will be perfect!"

"Dan Molnar tested me shortly after I messaged through Angie's list. Very courteous. Within a few days i had a quote that was better than I had expected. A little over 4 weeks later and everything is done and to a level of quality that honestly exceeded my expectations. The crew who did the concrete were polite and professional, the slab is smooth (they apologized for it not being better- the weather wasn't great but it looks perfect to me) and they cleaned up everything- including excess concrete piles. Their carpenter built custom doors for the previously unfinished and irregular entrance and they are of very good quality down to the hardware. I have dealt with many contractors before and without exaggeration this is the best company I have ever dealt with. I recommend them highly."

"LG Manufacturing did a fabulous job matching existing cabinets in our home. From the moment we contacted them, to the time the cabinets were installed they were professional, helpful and courteous. I would highly recommend Kevin and his crew to anyone!"

"I would strongly not recommend Kitchens by Katie for many reasons. I’m sharing my experience so that others have a much smoother remodel than I did. And there are a few things that were misleading, as well as some other things that I should have vetted myself but didn’t. First, there are things they DON’T do: they don’t do soft close drawers, which is a shame because that really elevates the feel of a kitchen. They also don’t remove old cabinets, you are responsible for that. They will tell you that Habitat for Humanity will come get it for free but that’s not true, it’s around $250.00. The workmanship: We were originally going to reface our cabinets in order to save the countertops from being destroyed, but decided to go with new because another contractor I know (not affiliated with Kitchens by Katie) was able to remove the countertops for the new cabinets. I should have canceled this entire job, but I didn’t want to leave the owner Mike at KbyK in a lurch. I regret that decision. Anyways, the installation: No protective plastic was draped around my kitchen so my entire house was filled with dust, which was a nightmare. The install was fine, but there are things that are part of their design that I know many customers wouldn’t like. I didn’t discover this until the job was completed. There are screw holes that show in the base of all my lowers cabinets, the drawer sides are unfinished looking complete with pencil marks and splintered wood pieces. The hole gaps for the pipes were not custom fitted so things would fall through the base of the cabinet. I pointed this out and their “fix” was filling it with yellow foam which overflowed and shows when you open the cabinets. Overall these cabinets are fine, but they don’t feel finished and don’t feel elevated in quality. As for the owner, i say proceed with caution. Mike has a condescending demeanor, and I have seen other reviews where people noted this. I had a meeting with his team after the job was completed to address the issues and he had a very difficult time keeping his composure. My husband even asked him to stop speaking poorly to me. Bottom line, if you are looking to remodel a kitchen, hire a contractor that can do all the other things, like disconnect and reconnect the water lines, etc. They aren’t required to reinstall your microwave, but they did that for me at least. It’s important to think about all these little things. I would say if you have a completely new build and are starting the full build out of a kitchen, then MAYBE Kitchens by Katie could be part of this mix, but why not just hire a contractor that does it all? If you need refacing, then possibly K by K, but you run the risk of destruction of backsplash and countertops (which happened to me, and Mike did fix, but the fix has so many flaws. I’m just moving on from this mess). Please consider everything here before hiring. I regret this decision. My contractor is coming back in to install soft close drawers, by the way. Mike quoted me $100.00 per drawer at 15 drawers. My contractor is only charging me $400.00 to fix. Please, please learn from my mistakes."