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"The owner was 15 minutes early every day. He and his associate were organized and very neat. They also cleaned up after themselves when they were done. There was an oversight during the estimate phase however he didn’t charge me for all of the extra costs associated with the over site. He was receptive to suggestions and added new projects for the appropriate cost of course. I had another contractor bid on my project. His estimate was $20,000. At the conclusion of my project it will cost about $8,000. I have been very happy with this company and would hire him again!"

"The entire team was extremely professional and completed the work in a timely manner. Our master bathroom was completely renovated. Old fixtures were removed and a new full size walk-in shower was installed. We liked Greg’s work and quality so much that we are having Motor City renovate our kitchen."

"They are very unprofessional. They cursed at me and yelled at me. I don't have any issues against their job but how they talked to me was wrong."

"Everything was fine in the beginning with Logan. He provided us quotes for deck replacement (boards and railings) for $16,000+ and vinyl private fencing for $11,000. We found someone who offered a better warranty on the composite decking for a cheaper price, so we went elsewhere for this thankfully. Our yard was already partially enclosed due to our neighbors having fencing, so we only needed roughly 208 ft of fencing to finish off enclosing the yard. There were a few red flags with Logan that should have been obvious signs to go with another contractor. After our initial quote for both deck and fence, he returned 30 days later to do measurements AGAIN on the deck and showed up alone this time instead of with his buddy. He claimed he "couldn't get ahold of his partner anymore" and had to find someone else. We were quoted a 2 day turnaround time for the fence. When installing the fence, he ran into issues we addressed many times in our consultations which were slopes/hills in our yard. We have dogs so our primary reason for wanting the fence was to keep them enclosed. The first problem area he ran into he contacted us about. We approved the gap between the ground and bottom of the fence in this spot due to the nature of the uneven ground. Our expectation moving forward with the rest of the fence per our conversations was that the rest of the fence was to be installed close to the ground and flush on top and flush with the ground. He agreed many, many times this would be the outcome. We came home to 3 more additional panels that he never consulted us about that had over a 9 inch gap from the ground to the bottom of the fence. These were already concreted in. His recommendation was to place flowers in this gap as if that would prevent my dog from crawling underneath if they desired. It was clear it was just laziness, because if they dug deep enough the fence could have been placed lower to the ground with a few minor adjustments to the actual panels and it would have been fine. After seeing the additional gaps left that we did not approve, we asked him to redo those specific panels to our expectations. He refused. They started work on Thursday (not really because they 'forgot all of their needed tools') and the fence installation didn't begin until Friday. By 6pm Friday they completed majority of the fencing, but had to return Monday because he didn't calculate the material correctly so they were short. So much for a 2 day turn around time. This was even more infuriating after finding this out along with seeing the additional gaps that were left. To save time out of our own busy lives, we decided to not take him to court (although we should have) and had him finish the rest of the fence on Tuesday and paid him off because at this point we just wanted it done. As a business owner myself, the customer service was AWFUL. The communication got worse as the days went on and again, many many red flags. If I could go back and choose someone else to complete this work, I would 100% rightfully so. We had to spend more $$ out of pocket to fix the gaps after paying 11 grand. 10000% DO NOT recommend Logan and whatever buddy he chooses is available at that time to complete work with. Very inexperienced business owner and hope others can avoid this mistake as well."

"8 weeks. I had them come out 8 weeks ago to do a quote... I've called more than half a dozen times to follow-up on the quote, and still nothing... just excuses. Now we are going into summer, and we don't even have so much as an estimate. Wasted 2 months of my time.."

"They sent an automated message twice and never followed up."

"They have very good customer service and polite."

"Very good experience"

"Joe, Mark, and Their Team did a Splendid Job for Us on this Business Phone Line Install. There are Very Knowledgeable and provided the Needed Assessment and "Fix" in a Very Timely Manner. I Highly Recommend Accent Tel USA! God Bless You! Philippians 1:3-6! Have a Wonderful Day in the Neighborhood & "Stay on the Nice List"! :)"