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"Don’t make the same mistake I did—look for another contractor. I found MJM Restoration on Angie’s List based on good reviews, but they were misleading. I had termite damage on the front wall of my home requiring minimally drywall repair, and including a large picture window that needed replacing. Initially, communication was great, but it quickly declined. The project, which started around the Fourth of July, was plagued by poor communication. I shared my contact information for texts and emails, as I work during the day, and can’t always pick up the phone. Despite that, promises to call and schedule were frequently broken, and I often waited for appointments that were canceled or moved. Recently, one of these cancellations was for illness, which I understood. However, after confirming a visit for the same time tomorrow (8:30 AM), still no one showed the next morning. I reached out was told they were showing up at around 10am. My inquiry about the delay, and saying I could make 10am work though, received a dismissive “K.” (Included pictures) They showed up at 10:30 AM without any apology or even acknowledgement of the tardiness. This attitude was consistent throughout the project. The job turned out being smaller than anticipated. The window framing needed only 6 inches replaced on two corners, rather than a major rebuild. The drywall was to be removed and replaced 1 ft around the window, installation installed, but only needed two sections around the window replaced, and only a small piece of installation was required. When I asked if the bill would be adjusted since less work was needed, I was told the subcontractors charge by the day, regardless of hours worked, but I would think you’d have them do the full job/replacement then since you’re paying for it anyway. It seemed odd to pay them the same for 2 hours as for 8, but if that’s their policy, fine. They did give me a $200 material credit, which although I appreciated, it only amounted to a 4% discount on the total bill. All these would have been forgiven if the job turned out great but it didn’t. I will say the custom Anderson window is beautiful and the team that installed was stellar. They were very professional, explained everything they did, and were speedy. A different subcontractor came in to finish up the wall. The baseboards as you can see in the pictures had a huge gap once they were replaced. There was no gaps, cracking or separation of the baseboards prior to this. Recently had the hardwood floors done, along with baseboards/shoe molding replaced, so I know this. I brought this to their attention after day one, and it was told it would be fixed the next day. Their fix was to fill it with caulk and paint it, poorly I might add; lines not clean, dipping in the caulk as you can see. I get many baseboards have some gaps and need to be caulked but this gap was significant. Seeing as it wasn’t there before, and it directly in front of where they replaced the drywall, I am to assume it’s from the drywall installation. Additionally, there was also paint left on the light switch cover, tape and little plastic piece left stuck to the wall, and floor dusty when he left. It just seemed rushed, and not a professional job. When I inquired about this gap and its “remedy”, I was told it’s common practice. I asked for someone to come look at since it was severe. Someone did, I was told it’s the 2X4’s and the wall isn’t straight so they can’t fix the gap. They did offered to have the same sub back to clean up the lines and fill in the dips, after my prior experiences, I declined. Overall, I was disappointed with the professionalism and quality of work. The rushed finish and unresolved issues reflect poorly on the business quality. I expected better attention to detail and professionalism, and I won’t be using their services again, and would urge you to look elsewhere."

"Everything went as expected with the inspection, testing and consultation. We have a home built in 1970 and were concerned about what asbestos exists and wanted to understand our options to mitigate."

"Very Bad experience with this company, will not hire in the future. Not satisfy with Service and Customer service. They refused to send me pictures to prove to me that my basement was sealed properly. (Scary) Now I will have to hire someone else to clean up white powder residue left in room with missing door near the treated area. They refused to return and clean up the mess, owner told me since they did not treat the room next to treated area, they will not return to clean up white powder residue. I even pay an extra $250.00 just to clean in advance. Moving forward I will not pay a company in advance for a Job."

"The job was done exactly as the customer said it would be."

"Brian did an excellent job. He and his team were quick to respond, provided a great quote, and finished the job swiftly. I’d recommend to anyone. "

"Fair pricing. Honest, quick and dedicated. I'd use them again 100%."

"Excellent and pleasant service from everyone at Upcoming. From the initial consultation to the completed project, everything was done on time and within the quoted price. They were very respectful of our property, with careful handling of the materials required and the materials removed. They made what we were expecting to be a terrible situation almost pleasant. Would definitely recommend them."

"Great communication and very nice work on this project! I'd definitely recommend them and hire them again for a future project!"