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"Terrible! I have a DTE home warranty and they hired Lacross Home Services. It has been over 6 weeks WITHOUT a washing machine!!! Lacross insists they are still waiting for it on backorder. This is unacceptable, I have called other companies and were told they could have this part in a week. No one EVER answers the phone there! You get an answering machine and when you leave a message they do NOT return your call. WORST COMPANY EVER!!!!"

"a friendly PSA not to let these clowns displace your family for asbestos abatement. This is long but I wish I would've known. For starters, we left our home to begin the process and my neighbors said they did not see any work trucks or employees at our home for over a week. Which, sure I'll give them the benefit of the doubt- permits and whatnot- but why wasn't that handled before we even left our home? They will not treat your home or property with respect in your absence, will not communicate with you to effectively coordinate your extended stay (you will probably have to get your insurance agent to three-way call them for some accountability), and then when you finally actually do move back home (with permission) after being forced to relocate TWICE due to their lack of communication and organization, you will come home to your linens/belongings in black trash bags from floor to ceiling in your dining room. The furniture will be completely disassembled. Your home will look like it has been ransacked. Trash and dust will be everywhere along with mud and whatever else the employees track in. (Yes they offered to clean the entire house after I showed him pictures, BUT THE WHOLE POINT OF US BEING OUT OF THE HOUSE FOR 6 WEEKS IN THE FIRST PLACE WAS FOR THEM TO CLEAN IT TOP TO BOTTOM (two weeks of which were an extension! Cleaning is why they supposedly needed to remove all of our belongings and linens FFS). Here's the kicker- they'll "forget" to have the air ducts cleaned until you question them on the condition of your house. Please, make it make sense- uncleaned air ducts upon move in...even though we supposedly needed to be displaced to have our home cleaned because of the asbestos dust everywhere...because a plumber drilled into the basement...where the furnace is...which distributes the (supposedly) contaminated air throughout the house. I don't get it. I don't understand why our insurance had to dish out money to place us in an airbnb then a hotel (with our young child and puppy) if they weren't going to do what seems like the most basic aspects of asbestos abatement ??? but hey I'm not a pro. I'm also not dumb. After that they'll ghost you while trying to figure out where they threw your fiber ethernet cord and child's furniture. Bonus points for not ensuring our linens were sent out to be cleaned until the day we were supposed to move home, so we had to purchase new ones until we finally got everything back almost one month later. The women I interacted with on the phone were friendly and as helpful as they could be, but Adam (our point of contact for the project) seems to be generally incompetent. I would never treat someone's belongings or home in the manner this company did. It's hilarious (and pathetic) this dude has the nerve to drive around in a truck with "cleaning and restoration" next to his name while leaving peoples' homes in worse condition than when they left. I'd be happy to update with pictures, perhaps I will, but for now I'm not wasting anymore energy on this bozo."