Get matched with top pool and spa technicians in Mount Morris, MI

"This company is by far the best you can get to do anything pool related. We are extremely satisfied with the whole process and project. Our new pool is amazing. They do quality work, in the timeframe promised, and are fantastic to work with. We highly recommend Jeff, Sean and their crew for your pool needs!"

"This was one of the worst experiences in my life!! After After 6 weeks of horrible communication I still have no tub I followed up with a certified hot tub tech who informed me that due to the fact my hot tub is sunken into the floor there is no access to the control box. You CANNOT change out a heater without access to this box. Pool 2 Perfection should have known this. They never should have charged me for parts that are not properly connected to the control box because they will never work. Now I an out $855 and still have a non-functioning hot tub. He does not know what he is doing and should have never agreed to service the Hot Tub. Now he will not even respond to me. I offered to pay the service call and he can come and get his part that is of no use to me."

"At first very responsive -- even sent thru a text asking for an extension from Friday to Monday to provide the estimate that we'd discussed after I'd sent them a detailed pool inspection report and pictures. But Monday came & went. I attempted to reach to follow up but no answer to voicemail/email/text. After letting a week go by, I called and the guy answered his cell phone but told me his company wouldn't have time to do the work on the pool for me in the Spring and he'd meant to tell me that. I told him that the written estimate is for my lender and isn't a promise to do the work, and I have to have at least 2 estimates to be able to close. I even offered to pay him for his time to write up the estimate that I reiterated does Not have to be detailed at all, just a ball-park figure of what it might cost to unwinterize the pool in the Spring (and make any repairs that might be necessary to ensure it's running properly) and replace the liner. He stated adamantly that he and his company were not interested in providing me an estimate and offered no explanation of what may have changed from just about a week earlier when he was all enthusiastic and helpful about writing the estimate for me. So any indication by them that they provide free estimates (or even an estimate for which a customer is willing to pay a reasonable fee) is false. No excuse to treat someone this way; it was basically a great big ** to me. And why? What happened? How long does it take to write $9,000-$10,000 on a company bid sheet (assuming he agrees with the cost estimates of the pool inspector) and email it through? Again, no detail required - no breakdown or justification for the dollar figure estimate because the pool inspection report I provided to them already did that."

"Expert Pool Builders Review When it comes to creating a backyard oasis, Expert Pool Builders truly stand out as a top-notch service provider. From the initial consultation to the final touches, their professionalism, craftsmanship, and attention to detail are unmatched. The team took the time to understand my vision and offered innovative design ideas tailored to my space and preferences. They provided clear timelines and kept me informed every step of the way, ensuring there were no surprises. The quality of materials used and their meticulous construction process gave me confidence that my pool would not only look stunning but also stand the test of time. What impressed me most was their dedication to customer satisfaction. The crew was punctual, courteous, and respectful of my property, leaving the site clean and organized at the end of each day. They also went above and beyond to educate me on pool maintenance, ensuring I could enjoy my investment for years to come."

"We are happy with the quality of the pool, but not happy with the experience of working with Midwest. They did not communicate or coordinate well, and they made decisions on our behalf (like what tile to install in the pool) without consulting us. Mistakes were made with the concrete surround and their attitude seemed to be 'oh well'. It seems like the only reason we were actually able to get them to complete all of the work was because we withheld final payment until everything was complete."