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Expert Pool Builders

About us

We are a full service Fiberglass Pool installer offering complete pool installations including 3D layout, electrical connections, concrete aprons, paver bricks, landscaping, fencing. We have over 25 years experience. Licensed, bonded and insured. Our suppliers include Sun Fiberglass Pools, Viking Pools, Trilogy Pools, Liberty Pools, Aloha Fiberglass Pools, Leading Edge Fiberglass Pools.

Business highlights

13 years of experience

Services we offer

We offer complete fiberglass pool and spa installation, service and parts.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Showing 1-3 of 3 reviews
Chris S.
Dec 2024
5.0
Yes, I recommend this pro
$150,000
Expert Pool Builders Review When it comes to creating a backyard oasis, Expert Pool Builders truly stand out as a top-notch service provider. From the initial consultation to the final touches, their professionalism, craftsmanship, and attention to detail are unmatched. The team took the time to understand my vision and offered innovative design ideas tailored to my space and preferences. They provided clear timelines and kept me informed every step of the way, ensuring there were no surprises. The quality of materials used and their meticulous construction process gave me confidence that my pool would not only look stunning but also stand the test of time. What impressed me most was their dedication to customer satisfaction. The crew was punctual, courteous, and respectful of my property, leaving the site clean and organized at the end of each day. They also went above and beyond to educate me on pool maintenance, ensuring I could enjoy my investment for years to come.

Kimberly S.
Jan 2021
1.0
$70,000
We contracted for a fiberglass pool to be installed. It is now 10 months from the contract and the pool is not finished. The pool is unlevel, does not have the life time warranty as promised by expert pools. Pool can not pass final inspection due to issues with the pool. Do not hire this company. Office staff is useless, can't even return a email. Phone call, nothing! We had to call the contractors to do our own scheduling of electrical. Plumbing, and inspections. THIS COMPANY IS A RIP OFF

Andrew G.
Aug 2020
1.0
DO NOT DO BUSINESS WITH THIS COMPANY. 5 Star below is from the owner (Greg Hoover). My experience is outlined below and feel free to contact myself directly if you are considering using Expert Pools for any service. Review is based on a Hot Tub / Pool Installation. - Company did not fulfill agreement. Did not receive: o Pool Cover Never Received o Hot Tub Cover Never Received (vendor confirmed order was never placed) o Remote for Light System Never Received o Hot Tub Rock Surround or Cap Incomplete (Currently sitting with Jagged Edges and unsafe to even use). Even office personnel agreed it was ridiculous. o Heater for Hot Tub does not have Blue Tooth as outlined in agreement o Would consider the pool and options substandard for what I paid (concrete is already cracking in many places) - Poor Experience: o No permit approved when work started. I had to directly get involved. I’m sure Expert was trying to cut costs. Only when I refused to pay the installment did they take it seriously. o Contractor left several garbage bags of food containers and waste after leaving initial install. o Cut Sprinkler Lines that were nowhere near the pool and I pointed them out before work started o Every contractor that showed up asked me what they were there for and many of them complained about Expert Pools communication and as the prime contractor. o Cement contractor post video’s using racial slurs and constantly use racial slurs on site. o Cement contractor disposed of excess concrete in dumpster I rented to clear yard debris resulting in additional cost of $496 o Contractor showed up drunk to work on hot tub surround in the dark at 9:30 at night and crashed into three obstacles in my yard after being asked to leave o Contractor didn’t glue pipe to pump and the system blew apart the first time it was turned on. I’m sure I’ll have some repair and higher maintenance costs in the future due to their poor work. o Had to bury the electrical trenches myself o Owner gave his phone to office staff because he couldn’t be bothered returning calls or texts. Office staff is useless. For what we paid, I wouldn’t expect my only option to be an office clerk who can’t return calls. - Office Personnel lies constantly: o Claimed permit was on hold due to Covid. Permit office shared e-mail where they were waiting for payment for almost a month and confirmed that was the only hold up. o No one shows up when they claim and there is zero communication unless you take the initiative. There excuse is they “are too busy”. o They would only respond if legal action was threatened or payment held up. - Unfortunately my next steps are legal related.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Expert Pool Builders is currently rated 2.3 overall out of 5.

Expert Pool Builders accepts the following forms of payment: CreditCard

Yes, Expert Pool Builders offers free project estimates.

No, Expert Pool Builders does not offer eco-friendly accreditations.

No, Expert Pool Builders does not offer a senior discount.

No, Expert Pool Builders does not offer emergency services.

No, Expert Pool Builders does not offer warranties.