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"Good overall. Quality work. Scheduling/communication - opportunity for improvement."

"I had high hopes for Somerset painting. Their contract implies a detail oriented company who believes that preparation is key, and to that end, promise preparation and "hand sanding all woodwork being painted...all glossy surfaces must be scuffed to insure a bond...," "removing hardware including striker plates, door handles, and electrical covers," "drop ceiling fixtures," "repair severe dings in painted doors, trim and base using Bondo," "caulk all your seams as necessary." The quotes are directly from the contract we agreed to. This was a job that had two different crews assigned; and both crews made the same mistakes. Somerset painting relies on the use of subcontractors. There was no QA person actually overseeing the job, and that is were things went very wrong. My sense was that both sets of subcontractors were more interested in getting the job done quickly rather than thoroughly. The lack of "eyes on the job" means the painters do want they want, how they want, without oversight. Somerset painting relies on return visits for "touch ups" rather than getting it right the first time. I appreciate the owner inspecting and apologizing for the work. But, there is a disconnect between the "management" and the actual painters to the point that the front office offered to send back out the team of painters responsible for most of my grief to fix errors. So, what actually happened...If you walked into my house you would say it looked great; nice neutral color palate, freshly painted trim. But, the devil is in the details. It took their QA guy, three or four visits, and additional days of work to re-sand, repaint, and re-caulk. My previously painted white alkyl trim was covered with white latex, without any prep despite the fact that I asked for oil based trim paint. There are areas I can scrape the latex off with my finger nail. I basically got a white wash job. I am, two months after the completion of the job, finding door and window casings not completely painted, drips on walls and six panel doors. I have spent that last two months removing, cleaning, and replacing painted hinges, door knobs and striker plates. I haven't even started my floors yet. During the job, either my husband or I were present. I did, in real time, ask for remedial action from the painters if something was not done right. But, I was put in the uncomfortable position of trying to manage their work; around my going to and coming from my own work. Lastly, the most obvious faux pas: Paint and energy drink spills that required carpet replacement. Paint cans left on carpeting, open, without so much as a drop cloth underneath at the end of the day. A toilet plugged up. Bathroom sinks used for paint brush rinse out. Paint spots on the decking going into and out of my house; paint spilled in the garage where empty cans of paint were placed."

"“Lester was the installer of the bamboo flooring in our home, and we couldn't be more pleased with the results. He was professional and incredibly skilled. The bamboo floors look absolutely beautiful and were installed with great attention to detail. Lester kept the workspace clean every day before leaving. We truly appreciate his craftsmanship and would highly recommend him to anyone looking for quality flooring work.”"

"Let me say this was outstanding service. When Tyler came to do the measurements and determine the cost, he was very helpful and professional. Afterword, Tribble kept me in the loop as to what to expect. When I made my color choices, one turned out to be a poor choice. Tyler made a recommendation that turned out to be great. The painting crew arrived on time each day. They were all very professional and polite. A great bunch of guys. One of the project managers, Aaron, went through all they were going to be doing. As a senior, they did not want me to move the heavy furnishings. At the end of each day, they made sure that I had full access to the kitchen, my living room recliner and TV, and bedroom furniture. When completed, I notice something was accidentally missed. I let them know and Aaron was out first thing the next day to finish it. All in all, a great experience for what could be a very stressful situation. I will recommend Tribble Painting to anyone who asks for a painting company recommendation."

"2 days done very well met my expectations."

"So good! Ben and crew were incredibly communicative and when I adjusted the scope they promptly told me options & fee adjustments so I could make an informed choice and not lose on timeline. The end product is 🤩🤩🤩🤩🤩 we keep getting stopped by neighbors telling us how good our house looks. I love it! Also the quality is spot on and they were super tidy & cleaned up after themselves. Highly recommend!!"

"It exceeded my expectations. The painters were professional, friendly and did great work. I love my freshly painted space and the cupboards look so modern. I am completely satisfied and happy with Visual Paint Company!"

"Good. Efficient"

"Everything went just awesome, outstanding, over and beyond ."

"Excellent job, very friendly person who I will recommend hiring him again."