Get matched with top chimney cap pros in Homer, MI

"They did a good job."

"Completely rebuilt our 26-year-old wood burning mason fireplace to bring it up to code. In the firebox completely removed fire brick from back and both side walls. completely removed clay flue and replaced with insulated stainless steel. This included adding a lever operated lock top damper and stainless-steel exterior flue cap. Much time was spent adding chamber tech 2000 parge coating to the smoke chamber. Kevon and his two workers were excellent. All details on steps being taken were clearly explained. All carpeting was protected from the front door to the work area in the family room. All debris was removed from the job site. This was a big job that took two days to complete. Am following the recommended wait time and break in steps to be taken. It is comforting to know that we have a completely safe fireplace that is up to code. Looking forward on having Doctor Flue perform annual chimney sweeps during the off season. Dennis and Lori in Novi, Michigan"

"Lysters did an outstanding repair for dry rot that turned out to be much worse than expected. Big shout out to Mike and Hunter who were awesome and did amazing work. Well done!"

"Everything went extremely well and we are so pleased with the final result."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"The old fireplace was rusted and had to be replaced together with the flue and the covers at the top of the chimney. The project was done on time and at the cost within the limits quoted initially. There were no cost surprises at the end of the project. They also work with a credit company that can finance the project for a good deal (no interest for 18 months at that time). The team was professional and they finished the work on time (the actual work took about two days). The cost was maybe a bit more pricey than the average, but the job was well done and without extra costs or surprises at the end."

"For the last two months I have been hearing faint clicking or scratching sounds coming from an area near a ceiling light in the living room. I called and scheduled an inspection. I was told that the price for the inspection would be $185. Even though the noise had stopped a week or so before the scheduled inspection, I decided to go ahead with the inspection, thinking that whatever was making the noise would probably come back. Aaron arrived on time. He listened to a recording that I had made of the scratching sound, and he said he thought a rodent might have nested itself in the attic. He then walked around the exterior of the house, looking for areas where a rodent might enter. He also walked on the roof and looked up through the hatch of the attic. The inspection took around 15 minutes. He found one possible entry point on the side of the house and sealed it with material that matched the appearance of the surrounding siding. He asked if I wanted him to set traps near the attic hatch, but I declined since the noise had stopped and the hatch was 25 feet away from the source of the noise. The day after the inspection, the scratching sounds returned. I think I need to find someone who will go into the attic area in order to find the source of the noise."

"Very pleased with the work performed by Martin & Karson! Shower install looks like a million bucks!!! Love it!!"

"Carlos is the owner, and has been doing masonry for me for years, he is a very skilled craftsmanship and had helped me completed many masonry project, including blockwork, brick work, stone, concrete pavers, brick pavers and fireplaces. Carlos is always courteous, leaves the job site clean and very fair pricing. And Carlos is the only person I feel comfortable with to do my masonry work."

"Very professional outfit. They have done 2 jobs for me in the last 4 years. First was a pole barn, pretty straight forward job. The second was all new gutters on my house, a much more involved project. Quality of product and installation is excellent. And they clean up after themselves. Nice people to work with!"