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"They did as expected"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"Biggest scam I e ever experience. The charged me 40k after interest to fix my sagging foundation, and fix my flooding crawl space. After an impressive sales pitch I signed the contract and had them do the ?work?. dusing the sales pitch they told me they would level my floors, and install equipment to prevent my crawl space from flooding every year. They explained this will be a multiple day project and I would have to rip up my floor to give the access to the foundation. So I ripped up my floor, and had them come in to do the work. They were in and out in about 4 hours, and left me with still sagging floors. after Getting in the crawl space myself I discovered that multiple of the jacks that they installed to lift the foundation, weren?t even touching the joists. And to this day, my crawl space still floods with a foot of water every spring. I contacted Ayer?s to see what can be done, they offered no compensation, and no help. If you?re planning to hire Ayer?s, dont"

"I did not get the service that we originally talked about I am very unhappy"

"I regret calling this company. I have attached two pictures, try and guess which one was before and which one is after me spending $650. 1. I brought them out to do a poly lift and fill for the slab leading up to my porch and the area under the porch. I needed two things done, bolstering and filling the space under my porch to prevent damage to my porch or foundation, and I needed them to fix the giant crack between my porch and sidewalk. I was told in the estimate this was all doable. We agree that they will lift and poly fill the four slabs leading up to my porch so it is even, and they will fill and bolster under the porch itself. 2. I pay the deposit, half of the total cost, up front to begin work. The day comes and I let the guys know I would love to see what it looks like when it's done, give me a knock on the door and I'll come check it out. They leave without telling me, which should have been my first red flag, and I go to check out their work. Had they not drilled a dozen ugly holes 1-2" wide in my sidewalk and porch, which I was told would be no bigger than a dime, I would not have even known they were here. 3. We go back and forth for another 2 weeks discussing what will be done to remedy this, and they end up sending another guy out to add more material underneath the porch, which I was appreciative of at the time, but when he left I once again could not tell that anything was even done. I still have a huge gap under my porch, the giant crack is still there, and now I have a dozen patched holes leading up to my house as a daily reminder not to call Kent Home Services again. 4. After further discussion over what can be done to remedy this, they tell me that they are unable to perform the job as agreed upon, will be wiping the remainder of my bill (something I appreciate, but had I known the end result I would never have called them and would have just bought 2 bags of Quickrete and done the job myself for a fraction of the cost and time), and we will be done talking about it. 5. On top of this, they took my fancy hose nozzle with them and left me with my standard hose nozzle. This isn't even a big deal to me, it's $25, but it's the principle of it. When questioned about this they told me that the foreman took a look around and they couldn't find it. This was the last communication I received from them. Again, I implore you to try and guess which picture is before and which is after. If you can easily tell, and have several unused hose nozzles laying around, then Kent Home Services is the company for you. If you can't tell, neither can I, but you didn't have to spend $650 to figure that out."

"Arrived on time, very professional and finished on time. The crew was super hard working and the driveway looks beautiful. Everything was timed perfect and Luis was excellent at communicating through the entire process from beginning to end. Our city inspector stopped by a second time and stated it was poured exactly the way they wanted it to be and was impressed with the work of L & O. So were many neighbors. I highly recommend this company and would not bother contacting anyone else. Great work for a fantastic price!"