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"I had some complaints which I listed in my previous review. They refunded the $189 fee that I had disputed. But I must add this in their favor--last night DTE's power went out, and the whole-house battery kicked in flawlessly. Despite the bumps with the install and air conditioner repair person, when I needed the system to work, it worked flawlessly. Original Review: I am posting this review to warn people against contracting with Oak Electric of Waterford, MI. Monday 6/1 I turned on my central air for the first time and found that the condenser would not turn on, so I phoned Oak Electric. I called Oak Electric because in January I had hired them to install some solar panels on my roof. They botched the installation (this will likely be the subject of a second complaint next week; they still have not fixed the botched solar installation), and I suspected that they made a wiring mistake that broke my ac condenser. I was wrong in this specific suspicion, but correct to feel suspicious about Oak Electric's competence. Oak Electric sent a repair person. The repair person told me that the fault was a defective control panel. The repair person said that since the brand was Nordyne, it was not worth his time to find the part, but he wished me luck and charged me $189. After several hours of searching I found the part, and phoned a local air conditioning repair company to ask them to purchase the part and install it (I could not purchase the part myself because the seller, RH Townsend of Warren, MI, will only sell to licensed mechanical contractors). Thankfully, the other representative was competent. Instead of purchasing the part he instead came to my house to look at the condenser. First he tested the control panel and told me that it was working correctly. He then tested the unit for freon and found it was almost empty; the control panel was not allowing the device to turn on because the freon was low. In other words, the information I received from the Oak Electric technician was false. The control panel was not broken; to the contrary, it was working as designed. The representative stated flatly that any competent ac technician sent to diagnose a non-working condenser would check the freon level, and that failing to check the freon level and charging $189 for the visit was ridiculous. The Oak Electric technician was incompetent and in no way deserving of his $189 payment. I asked Oak Electric to refund my $189, and they have not replied. I would like Oak Electric to refund the $189 I paid for their useless, worthless, incompetent anti-service. I'm not holding my breath."

"Outstanding performance. They were able to figure out a problem, that stumped another company, and correct it."

"SP never return our calls and no reply on the email."

"I called in the morning to set appt for an estimate. Eli was busy and asked if he could contact me later. Mike returned my call in the afternoon. I told him that neither of the old fixtures were working and that was my only source of light in there. He asked that I text him with photos of my old fixtures and pics of my new light fixtures to be installed. Once I did that, he contacted me back, quoted me a price and he could come out that afternoon. When he arrived he was very courteous, friendly, knowledgeable and took the time to explain what he had to do. He had no problem answering all my questions. It was NOT an easy job because of the small working space and tight measurements to install the new fixtures. He was so patient and made sure the job was done right!!! He cleaned up everything after he was thru and now I have 2 beautiful new lights that I really love. I am extremely pleased with his work. I have a few more projects that I will have him work on in the future. For those of us that just have these smaller jobs that needs attention, I would highly recommend 3 Phase Electric . I will be the one to call on again and again. I appreciate Mike’s service. Thank you very much."