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"Steve was very courteous and did a thorough job!"

"Michael Lyday was the technician and was very professional and courteous. He set a trap and returned the next morning to find a female raccoon. He also found she’d been nursing and captured two kits in the crawl space. He told me to tell him if I heard anymore sounds which I did when he returned the following day. He captured two more kits and told me to call him again if I heard any more sounds. There weren’t any more and I was impressed that he still called to follow up. I was completely satisfied with his humane methods of removing the animals from my property."

"I highly recommend Baker’s Wildlife Services. From his first visit to access raccoon damage in the basement to his final visit to seal off the entry point, Mr. Baker was highly competent and took a comprehensive approach. He followed a specific protocol to trap the raccoons, insure all animals were gone, and then, finally, capped off the place where they had gotten into the house. Mr. Baker came almost every single day to oversee the process from start to finish. We couldn’t have asked for a more capable individual to deal with the situation and are completely satisfied with the services provided."

"I had service performed 7 days ago on March 30th to remove/prevent birds from entering my dryer vents. The service ended up being different (less) than what was initially estimated. I contacted Michigan Wildlife Solutions the same day for the difference as I had already paid half of the estimate to get started. I was told I would be contacted by the office manager. On Friday of the same week, I called back because I had not received the call from the office manager nor had I gotten a refund. At that time, I also noticed that my credit card had been charged for the balance of the original estimate even though a second payment had not been authorized. When I called Michigan Wildlife Solutions, I was told that the balance is automatically charged after the work is completed. This was totally inconsistent with the electronic invoice I received that indicated a pay by date for the balance. In fact, I also received a mailed invoice requesting the balance to be paid, not indicating that I was already charged for the balance. I waited until Wednesday (4/6) to call back as I wanted to be patient and allow the process to happen. However, after 5 business days, I still have not heard from the office manager who was supposed to be in touch a week ago. I called back on 4/8 because at this point, I am NOT getting the service and respect as a customer that I deserve. I was given the office manager’s direct phone number (the email communications give a different number that says is for the office manager). I called Brooke-the office manager and left a voicemail message. Three hours later, I have not received a call back so I called again and was sent to voicemail. As there are several other neighbors in my subdivision that have the same bird issue, I would NEVER use this business again nor would I EVER refer a neighbor to use Michigan Wildlife Solutions. If I do not hear back from someone by the end of the business day today, I will be contacting an attorney to get me the refund that I am entitled to for work that has not been completed because it was not needed."

"I wouldn't even give 1 star honestly. I'm a first time home owner and called Daleys because they sealed up the house for bats (prior to me purchasing it) and I thought well he'll be familiar with it. I had something (squirrel) chew through my basement ceiling. Took Trevor days to come evaluate the situation, first trap was dragged away in 24 hours the other sat on my rood for months without even being snapped closed. When I tried to follow up to see what the next steps would be, no reply. I paid this man to set a trap and NOT HELP ME WITH ME PROBLEM. LITERALLY WORTHLESS. I WOULD NOT RECOMMEND"