Get matched with top drain pipe installers in Elk Rapids, MI

"Excellent work by Hunter K., Jacey H., and Teddy F.!!! I was so impressed with the encapsulation of my crawlspace that I immediately scheduled for the crew to come back and encapsulate my basement! They were very careful and attended to details, communicated every step of the process, made sure I understood what they were doing and why, and that I was pleased with the work. The space looks, smells, and feels amazing!!! Thank you to the best crew around!!!"

"They were great and quick at their job."

"Troy and his team were so wonderful throughout this entire process! Troy came out over a year ago to quote - he spent nearly 4 hours on my property making sure that he understood exactly what was going on with each of my buildings. He took several pictures and gave a very estimate. I had several other companies come out to provide quotes & they just simply weren't as thorough or kind. Troy continued to follow up and once we were able to budget for the project, he came out and made sure nothing had changed. Throughout the job he took TONS of pictures so I didn't have to go under the building to check it out. They were professional & very respectful of our business operations. I will have them back this summer to finish up some additional projects! HIGHLY RECOMMEND THIS COMPANY!"

"Great communication from the company. Alex was the project manager and he was pleasant, polite, on time. He explained the process and continued to communicate throughout the time they were here until the job was done. Alex, Marcus and Dylan did an excellent job during the whole work effort and put everything that has to be moved back into place."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Biggest scam I e ever experience. The charged me 40k after interest to fix my sagging foundation, and fix my flooding crawl space. After an impressive sales pitch I signed the contract and had them do the ?work?. dusing the sales pitch they told me they would level my floors, and install equipment to prevent my crawl space from flooding every year. They explained this will be a multiple day project and I would have to rip up my floor to give the access to the foundation. So I ripped up my floor, and had them come in to do the work. They were in and out in about 4 hours, and left me with still sagging floors. after Getting in the crawl space myself I discovered that multiple of the jacks that they installed to lift the foundation, weren?t even touching the joists. And to this day, my crawl space still floods with a foot of water every spring. I contacted Ayer?s to see what can be done, they offered no compensation, and no help. If you?re planning to hire Ayer?s, dont"

"Terrible. My elderly mother called because she needed a drain installed in her front yard so she could have a driveway installed. When they got there they said they could do the drain and they could also put in the driveway. They said they could put in crushed concrete that will harden over time. She hired them. They came and spread pea gravel over the yard. Grass was still there growing through the gravel. She called and they came back and dug a little deeper and spread more gravel and told her it would harden. She has not been happy with it since and has been calling but they will not return her call. Now she is stuck in her home because they cannot plow her driveway. They will just plow up the gravel. It did not harden and will never harden they lied and took advantage of my elderly parents. My mom is my dad's caregiver, he has Alzheimer's so she has a lot on her plate and they took advantage of her. I live 4 hours away so I could not be there when they came."