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Carpet Cleaning questions, answered by experts

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive, unstable gas that neutralizes odors by oxidizing the organic compounds it comes into contact with. During this oxidation process, ozone "donates" its extra oxygen molecule to the smoke particles, effectively eliminating their smell, with oxygen being the primary byproduct. While ozone can be effective for removing smoke smells from building materials and belongings like wood furniture, this treatment is best left to a professional, as improper use of an ozone generator can be dangerous to your health.

Costs depend on fabric type, drape size, cleaning method, and whether additional services like pressing or deodorizing are included.

You can expect your carpet protection to last about six months to two years. It will last longer in low-traffic areas (compared to busy areas, where your carpet experiences more wear and tear). Once the protector wears off, you’ll need to call your carpet contractor to reapply the stain protection treatment and revive your carpet. 

Unless you have a steam cleaner with an extractor (which is what most professionals use), a steam cleaner only breaks up all the dirt and grime stuck to your flooring and doesn’t actually remove the dirt. After a steam clean, the key to getting rid of dirt and grime is going back over it with a vacuum, mop, or microfiber cloth.

Whether your carpet cleaner is self-employed or not doesn’t need to play a major factor in tipping. Some larger cleaning companies prefer you don’t tip their employees, but if the cleaner is self-employed that isn’t a concern. Tipping isn’t required for this service, so feel free to use it as an appreciation for their service and hard work.

The Dimondale, MI homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.