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Carpet Cleaning questions, answered by experts

No, you shouldn’t let dog diarrhea dry before cleaning it. While cleaning the stain when it's dried sounds less messy, it can cause more harm than good. Old stains have a chance to dry into your carpet, and the smell can go deeper into the fibers. This makes removing old dog poop more of a headache to clean than dealing with diarrhea while it’s fresh.

Yes, if you want to use a carpet cleaner to its full potential, complete multiple passes and water changes until the water comes out clear. If it’s been a while since you last cleaned, it’s common for this to take up to 10 passes or possibly more. Once the water runs clear, you’ll know all the dirt and grime are gone.

The frequency depends on several factors, such as whether you have pets or children, the type of carpet, and the level of activity in your home. We recommended that you have your carpets professionally cleaned every 12 to 18 months. However, if you have children, pets, or allergies, you may want to clean them more frequently, like every 6 to 12 months instead.

You should aim to have your floors professionally deep cleaned once or twice per year. A deep clean service can remove set-in stains, clean grout between tiles, address water spots or discoloration on wood floors, and make your floors look new again. For households with children, pets, or severe allergies, consider increasing the frequency to four times per year (quarterly). It's also important to perform regular cleaning, such as vacuuming and mopping, in between professional services.

It might be possible to wash your couch upholstery, but we don’t recommend it. Couches labeled with a “W” or “W/S” on the tag might be okay to wash gently with a couch cleaner or a homemade couch cleaning solution, but you have to be very careful not to get the padding underneath wet, as it will deteriorate and potentially ruin your couch. You should hire a professional upholstery cleaner to guarantee a safe, deep clean for your favorite furniture items.

The Dimondale, MI homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.