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"My water heater went out sunday night. Jeff called me monday morning at 7am. His price was hundreds better than the 2 companies I called the previous night. He definitely has the best prices around. Once I gave him the okay his team was out here by monday afternoon at 1pm. They removed the old water heater, installed the new water heater, and disposed of the old water heater all in about 40-45 mins. These guys were in and out. The new water heater works like a charm and thanks to jeff and his teams quick reponse I didnt skip a beat. Affordable water heaters saved me time, money, and stress. Along with their 6 year warranty on parts and labor you cant beat this deal. I would highly recommend."

"It went well, it was installed in a very professional manner and we are pleased with the tech that did the installation."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Bartholomew did very poor work and greatly overcharged for installing a pellet stove, a very simple job. We waited a long time for them to come and do it, although the actual work took a very short time. They did not even plug in the stove or run it to see if it worked properly, and did not complete the required certificate as certified installer to prove the stove was installed to code and operating properly. We just failed the first inspection attempt, as inspector said that information was required to be onsite at time of inspection and Bartholomew knew (or should know) that. Reinspection fee now required, and another long delay to get completion. Bartholomew was very slapdash and unprofessional. I do not recommend them."

"Installation went fine. Started having banging issues so called Adams. Workman came out and said we needed a new part outside the heater. 350 dollars. When I balked at that, he said , you can try draining the water I. The house, and then restarting. It worked. He was there less than 15 minutes, didn’t do anything, and charged us 110 dollars. He could have started with the latter. Will not use them again. I understand there might be a minimum fee, but 110 was stupid. Very unhappy."

"Joe was great! He was the first to call me back, asked for more information, gave me a better quote than the ones I had received. He was top notch with punctuality, nice, good conversation. I will definitely hire him for my plumbing and similar needs again. Thank you Joe, I look forward in using your services again!"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"This is one of the most unprofessional companies I have dealt with. In June of 2021 GLP&H installed a faucet for me. That $200 faucet worked for 5 months before it broke. When I called to have it fixed in January of 2022, our plumber (Eldon) came out and explained they installed an old faucet in error. The old faucet was placed in a new faucet box which is usually sent out, however in my situation it was unintentionally installed. When Eldon took the faucet apart you could see it was an old faucet and he apologized and installed new one. Fast forward 8 months to August 2022. The new faucet has snapped. The company gives you a year warranty on the products they install. I called asking for a replacement since it's only been 8 months. I was advised the warranty had expired. How is that possible I just had it installed. Well ma'am when we installed the old one, your warranty started then so the new one we installed only had a 6 month warranty. I am sorry that is not how warranties work. I have been more then patient, especially after your people ADMITTED to installing the incorrect faucet, and now you are telling me you won't fix it because the warranty is expired. Absolutely not. When I called to talk to the manager, he was less then friendly and unwilling to make it right. I advised you I would purchase my own faucet and have your company install it you stated that wouldn't work for you. For a business that prides itself in being a family company you sure don't help your customers. I will await a response and a date when you can come install my new faucet."

"Nate was very professional and experienced and told us what he was doing on the steps to getting are kitchen sink unclog he was here 10 mins early and got right to work and got it unlcong for now and for good if we have any more issues we will be calling service professional again"

"Jim was patient and let me pick out the faucets, taking time to really find what I wanted. Then he picked up the faucets at the store for me! He worked after 7pm and completely finished what he was doing. I told him he was my favorite plumber. I will definitely call him if I need plumbing work again. (He put in a water heater for me before and worked long hours for that too.)"