Get matched with top window screen repair pros in Clio, MI

"They did a great job and they were a pleasure to work with!"

"The designer was so great, even included my kids in the design experience. She really took into consideration our style and what we needed functionality. The installers were absolutely wonderful. Quick, kind and curious. They even checked with me that I was happy with the layout. Highly recommend this company. "

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Everything went well. We had chosen a color in advance and the painter Chris even suggested a better color that we actually liked better than what we chose. I was a stickler on clean lines and the painter and supervisor Connor made sure I had clean lines using precise masking. We were very pleased with the result!"

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"I needed a bathroom remodel for a small bathroom. I believe Doug took on more than he could handle. He said 4 days which took 6 days. He even told me on the last day he rushed to get out of here because he was tired. Well here's what happened. He uses a lot of caulk to cover up mistakes. The caulk around the standup shower on one side is already cracking. He only put 1 coat of paint on. So you see all the brush strokes and the spots where paint comes through. I mentioned something. And no response!!! He didn't even paint the shelf's in the closet. Here's the really bad part. The TILE FLOOR!!! Omg... It is so uneven. A couple corners are sticking up. Tiles are wavy due to not being even. First week grout was cracking and was coming out in pieces. Doug is very good about responding. I text him about the problem and he came to fix it. He took a grinder to the grout and refilled it. That made it worse. Grout line's are much larger then others. Corners he tried putting grout higher to fill in. Grout is on titles in areas that I cant get off. Grout is 2 different colors in spots. Being floor so wavy he put caulk between tile and floor board to hide it on those pieces. It's a total disaster!! So I text him about it. Didn't hear from him. 3 days later text him again nothing. End of week I text him that he's left me no choice but to go to CIVIL COURT!! Boy 2 minutes later he called. I thought I was being nice by offering to buy the tile again and give him $200. Or he can pay 1/2 for someone else to do it. He said he'd get back to me. Haven't heard a word!! I'm a very easy person to get along with. Him and I got along. So I don't understand why he has an attitude. Other than he can't do it??? So CIVIL COURT I go. First time I've used Angies list. And this is a top rated Comp. I don't know????"

"I contacted Henderson Glass Monday morning and they were able to have a technician stop in that afternoon to evaluate the broken window and to stabilize it. By evening I was called back with a price and that they could have the same technician replace the glass on Tuesday. The technician Brian called both time to advise he was 10 minuets away. Was careful about tracking any snow into the house. Brian was professional, considerate and polite. He evaluated the window was able to secure the glass and also managed to get our storm window that was stuck closed. The next day Brian came during the times provided and completed the job a little less than an hour. The window looks good and seals well. Brian and the associate on the phone were professional and considerate. We would definitely use Henderson Glass again and will also recommend them to friends and family."

"Called to determine and fix a leak in the roof. They came out and saw discoloring on the wood in attic. Instead of fixing the leak they wanted to sell me a $17,000 new roof. (I’ve had estimates by other reputable companies and all of them have been below $13,000). It ends up the leak was caused by a vent pipe that was easily replaced. Ends up I was charged $75 forI them to come out and give them the opportunity to sell me a roof and not fix the problem I called about. Once I had the leak identified and repaired, I called their service manager to request my $75 refunded. After going around and around with me, he said he would talk to the service technician and called me back. It’s been a month and I’ve received no call. I’ve never left or posted a complaint or bad review in my life. If $75 is so important to CL Ward then so be it."

"Very poor communication for a very long process. Project came in almost 9% over budget. Many items drastically underbid or ignored from the initial proposal"