Get matched with top fireplace pros in Bruce Crossing, MI

"Chuck arrived with a helper and explained everything to us. He cleaned the chimney and left us with some estimates for potential work. He was knowledgeable and pleasant. I would use him again."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Scott and his team transformed our back room area by installing a 84x64 picture window from a solid wall. Very responsive, fast and clean with attention to detail. Will definitely hire again!"

"Joe did an excellent job everything went smooth. He is very creative on the way he lays out the front porch, sidewalk and patio. It turned out better than I ever imagined it. Definitely would hire him on my next project."

"No work has been done I'm going on 2 weeks with almost no response, the tech left me with 3 space heaters and.that.he needed a.part.which turned into waiting on part to no communication for several days I called to escalate and got promised a call but it never happened still hanging they got my money when I signed up for financing .so I guess they have no sense.of.urgancy . I. should have followed my friends advice and we t elsewhere now I'm locked in this stupid overpriced loan/quote repeated.calls go unanswered... Coldest part of the year afraid waiting is going to damage other pipes most my house plants.are dying and.weare freezing"

"They did repair the furnace and the chimney lining (which they'd put in about 8 years prior when they were known as Bob's Sheet Meta)l. I paid them $1065 for the repair and was grateful they could fix the problem. One week after they performed the work, my ceiling and chimney began leaking. I hired a construction company to find/repair the leak and the guy let me know that he found pieces of sheet metal on my roof and wondered why. I explained about the furnace job the week before. He also found that there was no seal between the flue and heating cap on the chimney top. He called Byron's and spoke with someone who authorized him to finish their work. I had to pay the construction company $750 to repair the damage caused by Byron's. I gave Byron ample opportunity to do the right thing (reimburse me the $750) and even offered to accept a credit instead. Byron refused to accept any accountability and instead was mad at the construction company for "throwing him under the bus". There are many good repair folks in and around Houghton, MI but sadly I've learned this is is not one of the reputable companies."

"We had a solid flue liner put in our chimney after a chimney fire. ? U.P. Chimney was very quick to respond, helped us to understand why good maintenance is important and they had the job done quickly. They have also cleaned out our dryer vents and discussed the importance of keeping them clean. Very satisfied with their services."