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The burn time of pellets in a pellet stove depends on factors such as stove size, heat setting, and pellet quality. A full hopper of pellets can last anywhere from 12 to 48 hours. Lower heat settings will extend burn times, while higher settings will reduce them. It's important to choose high-quality pellets because they burn more efficiently and produce less ash, maximizing the stove's burn time and overall performance. Regularly monitoring the pellet level ensures consistent heat output and optimal efficiency from your pellet stove.

Yes, you need to leave your chimney damper open when burning a creosote log so that smoke and other debris doesn’t waft into your house as it’s burning. You’ll need to make sure your damper is fully open, even when the log continues to smoke, until it’s completely out and cold.

The time required for a chimney inspection depends on the inspection level. A Level 1 inspection typically takes between 45 minutes and two hours, with an average of about an hour and a half. A Level 2 inspection usually takes less than two hours. A more in-depth Level 3 inspection can take up to five hours, or even multiple days if it requires removing materials. The total duration also depends on the chimney's size, condition, and how long it has been since its last inspection; chimneys with severe damage will require a longer inspection.

There are a few things you can keep an eye out for that indicate you may need to call in a gas fireplace repair tech:

• Your fireplace pilot light won’t stay on.

• You notice the smell of rotten eggs.

• You hear hissing coming from the gas fireplace.

• You notice a soot build-up.

• The fire goes out unexpectedly.

If you notice a rotten egg smell or hear hissing, you could have a gas leak, which is extremely dangerous. Call the fire department and your gas company first to shut off the gas and air out your home before calling for a repair.