Best basement waterproofing pros near Big Rapids, MI

"The crew who came to our house were great! They were polite, humerus, professional, answered all my questions; no matter how "silly" they were. When they left, the only evidence that workmen had been in my home was my repaired/waterproof basement."

"Everyone we dealt with was kind, friendly, and easy to work with. The inspector, Mark, was very good at explaining the process, and the technicians, Taron and DeShawn did a great job with the waterproofing and foundation repair."

"Erie home made waterproofing our crawlspace so easy! We have now endured heavy spring rains and zero water has come in. We can see the sump pump sending water out just like it should! They also added storage space to our house because the encapsulation is so nice and clean! Well worth the money."

"Ayers was great to work with! Before even coming to the house, they sent a booklet regarding their systems so that we could do our own research. When Donny arrived, he inspected our basement and made several recommendations, taking the time to explain why he suggested each option over others. When the crew arrived for installation, PJ took the same time and care explaining their process and answering our questions."

"Stay Dry took the stress and worry out of the entire waterproofing process. The entire company was great, from the initial appointment, to the installation crew. I would highly recommend Stay Dry!"

"The crew was polite and professional. Was on time during the process. Awesome work performed!! Would hire again."

"Bryan provided the estimate and was prompt in responding to my phone call and setting up an appointment. He was on time and pleasant to work with. He was very interested in what was in our best interest long term as homeowners and what we were looking for out of our house, not what he was able to sell us (very low pressure sales). He explained the theory and science behind the potential solutions available to us and what the prices would be, and we settled on installing a back-up battery for our sump-pump and drain tile around the entire basement. Bryan explained what it would look like afterward (a portion of drywall had to be cut up everywhere there was drain tile installed), and I'm thankful for that - it managed my expectations of what to expect afterwards. A 50% downpayment was made. A couple days later the office called and scheduled the appointment. They set it for a couple weeks out on a Thursday/Friday (two day job). I got a call the week before saying they were ahead of schedule and could do it on Monday/Tuesday if I was available. I was not, so they kept it on the Thursday/Friday. I spoke with the lady in the office as well as Bryan as to what to expect day of and they were very helpful in explaining the process and when the team would arrive. Thursday morning I got a call about 8:45 from Shane, the foreman, saying they were preparing to leave the shop and would be at the house in 20-30 minutes. They arrived, and while foreman Shane and I walked around and reviewed the job, Andy and Dre started setting up the mats and plastic to protect my floors and other property that would be directly affected by any debris. We ran into an issue of how to divert around the water heater and furnace, and Shane called Bryan and was able to find a perfect solution quickly and didn't delay the project. Day 1 was excavation day, so I did not stay at the house. Shane called me at about 3:00pm letting me know they were done for the day and that they had cleaned up and would lock up the house (as we had agreed that morning). He reviewed the day's work and briefed me on what the next day would entail. There was a considerable amount of dust on my main floor, but I have a feeling it was about 1% of what could have actually been there had they not sealed off the basement when excavating. They did a great job of keeping the space tidy and moved all of my furniture back at the end of the day. While bringing concrete up to take outside, someone did slip and knick a piece of furniture. Shane was very up front about it and solved the issue right away with providing some wood stain (I was very impressed by the level of communication and the "above-and-beyond" mentality). Day two - putting down drain and pouring concrete. Shane called again when he was leaving the shop to notify me of when he'd arrive (crew was Shane, Andy, Dre, and George). He arrived on time, briefed us of what the plans were for the day, and got to work. I got home about noon and the crew got done about 3:30pm, so I was around the house while they finished work. They were very nice and friendly, I felt very comfortable having them around. They worked very hard to get the job done (especially hauling wet concrete down those stairs!) Shane did a great job communicating the progress when I got home at noon and throughout the day. When the job was finished and cleaned up, Shane walked me through the area, showing me the finished product and any maintenance or knowledge I would need to know as a homeowner (and making sure I felt comfortable with it). He then went over the lifetime warranty with me again, asked me if I had any questions, and I made final payment. I am extremely happy with the work that Bryan, Shane, and the team have done and would highly recommend them. They go above and beyond to make sure homeowners are safe and secure (and dry!) in their own homes."

"They did an excellent job. They were on time and did it in a timely manner. It was a very reasonable price."

"We are still in the process of scheduling the repairs but i just wanted to say they are absolute pros at returning calls and showing up for appt. Will let you know when work is complete. So far so good!"

"The team did a great/wonderful job installing my new water heater!"