Get matched with top fireplace pros in Athens, MI

"Chuck arrived with a helper and explained everything to us. He cleaned the chimney and left us with some estimates for potential work. He was knowledgeable and pleasant. I would use him again."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Installation went fine. Started having banging issues so called Adams. Workman came out and said we needed a new part outside the heater. 350 dollars. When I balked at that, he said , you can try draining the water I. The house, and then restarting. It worked. He was there less than 15 minutes, didn’t do anything, and charged us 110 dollars. He could have started with the latter. Will not use them again. I understand there might be a minimum fee, but 110 was stupid. Very unhappy."

"Lysters did an outstanding repair for dry rot that turned out to be much worse than expected. Big shout out to Mike and Hunter who were awesome and did amazing work. Well done!"

"Everything went extremely well and we are so pleased with the final result."

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"This is one of the most unprofessional companies I have dealt with. In June of 2021 GLP&H installed a faucet for me. That $200 faucet worked for 5 months before it broke. When I called to have it fixed in January of 2022, our plumber (Eldon) came out and explained they installed an old faucet in error. The old faucet was placed in a new faucet box which is usually sent out, however in my situation it was unintentionally installed. When Eldon took the faucet apart you could see it was an old faucet and he apologized and installed new one. Fast forward 8 months to August 2022. The new faucet has snapped. The company gives you a year warranty on the products they install. I called asking for a replacement since it's only been 8 months. I was advised the warranty had expired. How is that possible I just had it installed. Well ma'am when we installed the old one, your warranty started then so the new one we installed only had a 6 month warranty. I am sorry that is not how warranties work. I have been more then patient, especially after your people ADMITTED to installing the incorrect faucet, and now you are telling me you won't fix it because the warranty is expired. Absolutely not. When I called to talk to the manager, he was less then friendly and unwilling to make it right. I advised you I would purchase my own faucet and have your company install it you stated that wouldn't work for you. For a business that prides itself in being a family company you sure don't help your customers. I will await a response and a date when you can come install my new faucet."

"Very pleased with the work performed by Martin & Karson! Shower install looks like a million bucks!!! Love it!!"

"Carlos is the owner, and has been doing masonry for me for years, he is a very skilled craftsmanship and had helped me completed many masonry project, including blockwork, brick work, stone, concrete pavers, brick pavers and fireplaces. Carlos is always courteous, leaves the job site clean and very fair pricing. And Carlos is the only person I feel comfortable with to do my masonry work."